Step 1: Call us at 1-888-988-GRIP (4747), 9am-6pm PST (Mon-Fri), so we can issue an RMA #.
Step 2: Please let us know how we can help you:
Return Shipping | - Buyer is responsible for return shipping cost.
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Exchange | - Exchange your purchase for up to 30 days from date of purchase, must be in brand new, resalable condition. (No restocking fee)
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Return | - All returns will be subject to 15% restocking fee.
- Return your purchase for up to 30 days from date of purchase for a refund, including original shipping cost minus 15% restocking fee. Must be in brand new, resalable condition.
- Item will be inspected within 3 business days, refund will be given using the same service buyer used to pay.
- Items that have been installed, used or altered are non-returnable.
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Item arrives damaged | - If an item arrives damaged, please contact us at 1-888-988-GRIP (4747) for immediate assistance.
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***Please note that installation and other incidental fees are buyer's responsibility.***
If you are not 100% satisfied with your purchase, please contact us at 1-888-988- GRIP (4747) during normal business hours of Mon-Fri 9AM-6PM PST and one of our representatives will assist you, or contact us through eBay message (Ask a question).