Warranty Terms and Conditions

Limited warranty is 6 months on all products remanufactured by Advanced Power Corp. Warranty on new and remanufactured items from the original manufacturer is 12 months. Warranty does not apply when diagnostic tests are performed by Advanced Power Corp. This warranty does not apply when the item has been subject to abuse, improper installation, operator negligence, overloading, misuse, lack of lubrication, improper lubricant, any type of contamination (including metal, fuel, water, carbon) poor maintenance, or accidents, as determined by Advanced Power Corp. Furthermore, our unauthorized repair of the item voids this warranty. If you specifically request an item to be repaired, which is contrary to our recommended practice, this warranty shall be void as to such repair. The following expenses are not covered by Advanced Power Corp.: troubleshooting or diagnostic time, mechanic mileage, towing, downtime, loss of profits, cargo damage, labor, travel, lodging or any other indirect items. In the event that a product remanufactured by us does not work and is still under warranty, Advanced Power Corp will complete diagnostic testing. If there is a problem or defect with new or remanufactured items from the original manufacturer, we will contact the manufacturer of the product and open a warranty claim on the customer’s behalf. We will have the faulty product shipped to the manufacturer for inspection. Please note that the warranty tests and inspections original manufacturers can take up to 20 days. If the product fails the diagnostic test, a replacement will be given. Warranty will not be honored for any product if there is any alteration in exhaust system and/or after treatment system. Refunds will not be given in the event that a product fails the diagnostic test. For the purpose of this warranty policy you agree that you fully and completely hold harmless, indemnify and release our company Advanced Power Corp, its CEO, staff and team members, employees, shareholders, directors, partners, retailers, consultants, affiliates, or anyone else associated with us from any and all damages, causes of action, liability, suits, allegations, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against us, arising from your participation in or in any way related to our products, using of our products, services, website and/or communications even if we were aware in advance of the possibility of any such claim.

Advanced Power Corp. is not liable for improper product selection, if in doubt, please contact us for assistance prior to placing your order. Returns are only accepted if the item is intact (unopened packaging and original box). All returns must be within 14 days of purchase and are subject to a 15% restocking fee. Product that has been used and/or taken out of packaging is not returnable. 

Core Policy

All cores must be returned in rebuildable condition to receive a full refund of the core charge within 45 days of purchase. Buyer is responsible for shipping fee for core return. Cores must be returned in original box from Manufacturer. Cores should be wrapped and packed in a manner that prevents damage during shipment. Box should be sturdy and taped well for shipment so that it arrives at our facility in good condition. Returned cores with the following conditions will not receive a full refund: fire damage, water damage, broken, disassembled, missing parts or pieces.

Shipping Policy

Advanced Power Corp makes every effort to ship orders received before 2PM Pacific Time on the same day provided payment has been verified and cleared.  Orders typically ship within 24 hours with the exception of weekends (Saturday - Sunday).  Orders placed after 2PM Pacific Time on Friday will not be processed until the following Monday.  All U.S. orders are shipped free via UPS ground. If you would like to order more than one starter or to upgrade to another shipping method, please contact us.