AboutUsFounded in 2012, Bruce & Shark focus on car parts. The design inspiration comes from the awe of the vast sea and worship of the fighting sharks, therefore Bruce & Shark takes a shark as brand logo. Since its establishment, Bruce & Shark has always adhered to the service philosophy of "customer first" and the management philosophy of "pursuing quality", and is committed to providing customers with high quality original designs.
Bruce & Shark offers low prices on a large selection of auto parts and accessories. We have the parts you need for basic repairs and maintenance as well as modifying and performance upgrades. Our large selection of brand name parts and accessories will ensure success with all your automotive projects!
We select only the Highest Quality Replacement Parts for our Customers!
Wish you have a good buying experience!
About Item
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
Customer Satisfactory
1.We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
2.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
3.My goal is to make sure you are a happy customer and pleasant shopping with us.
Feedback
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
Our eBay account setup auto feedback, so eBay system gives you automatically Positive feedback back after your positive feedback left.
If you plan to give us a neutral/negative feedback Or open ebay/paypal case, please write to us immediately so that we can do our best to resolve your problem.
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Shipping Terms
International Buyers – Please Note:
1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
2. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
3.Buyers' Information: We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please sent us ebay message immediately for further assistance. Thank you for your understanding.
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We stand behind everything that we sell and will do everything possible to assure you are satisfied.
When you receive your purchase if you are not 100% satisfied, please sent me ebay message and we will do our best to make you happy. If you still want to return your purchase, simply ship the item(s) back to us and we will refund your original purchase price and the original shipping charge.
Buyers are responsible for the postal cost of returning the items.
We must be notified of the intent to return your item within 30 days of receiving the item.
Items returned must be in the same condition that they were received.
How to return
1,Please ask us for return address .
2,Shipping back the package .
The RMA#(Return Merchant Authorization Number = Your ebay ID) must be clearly written on the return package ,Otherwise the package will be refused.
3,Sent us the return tracking number.
4,All returns will be inspected prior to a credit being issued.
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1:Returns are accepted within 60 days of purchase.
2:All returned items MUST BE in the original packaging.
3:We will be happy to assist you if if any item needs to be returned or replaced
4:Please don't open a return request before contacting us first to solve, many thanks.
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Sent ebay message in English
If you have any questions, our Customer Service staffs welcome you to sent me ebay message.
We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: HongKong Time GMT+8:00
Monday-Saturday 9:00-17:00
