If you are unsatisfied with your wheel for any reason, we accept returns within 30 days of receipt, as long as the wheel remains in the same condition as it was received. We do not charge restocking fees, though you would be responsible for the return shipping cost.
Some of the common alterations to the wheel that void the return policy are, but not limited to:
- Mounting the wheel to a tire
- Mounting the wheel to a vehicle
- Installing a valve stem on the wheel
- Painting or sanding
- Damage from an attempted installation or balancing
Wheels must be returned with the original packaging. Please contact a customer service representative to set up an RMA. Please contact us on ebay.
WheelerShip offers a limited lifetime warranty on the finish on all of our wheels. This covers paint defects and workmanship.
WheelerShip will not replace or repair wheels that have been subject to misuse or outright abuse, which includes but is not limited to the following:
- Surface damage due to neglect, road salt, harsh conditions, or improper wheel cleaning (including the use of abrasive brushes or damaging chemicals)
- Surface damage that occurred during improper tire mounting and installation (including improper tool usage and damage caused by wheel weights)
- Exceeding the maximum wheel load weight, or using an oversized tire
- Accidents that result in nicks, scratches or other surface blemishes
- The use of spacers or adapters of any kind.
WheelerShip also offers a limited 1-year warranty on all wheels. This does not include impact damage, such as bends or cracks.