Thank you for shopping with us! We aim to provide you with a seamless shipping experience for all your automotive needs.
Processing Time:
- Orders are typically processed and shipped same business day if order is placed by 12pm EST or next business day if placed after 12pm EST after payment is received, excluding weekends and holidays.
Shipping Methods:
- We offer [USPS, FedEx, UPS] as our primary shipping methods.
- Expedited shipping options are available at checkout for faster delivery.
Shipping Rates:
- Shipping rates are calculated based on the weight and dimensions of the product, as well as the destination.
- We offer combined shipping discounts on multiple item purchases whenever possible.
International Shipping:
- We ship to select countries internationally. International shipping rates and delivery times vary by location.
- Buyers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking:
- Once your order has shipped, a tracking number will be provided via eBay.
- You can track your order directly on eBay or through the shipping carrier's website.
Damaged or Lost Packages:
- In the rare event that your package is lost or damaged in transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue as quickly as possible and ensure a replacement or refund is provided if necessary.
Shipping Restrictions:
- Some products may have shipping restrictions due to size, weight, or hazardous materials.
- We comply with all eBay policies and regulations regarding shipping restrictions.
Contact Us:
- If you have any questions about our shipping policy or need assistance with an order, please contact us through eBay messages.
- Note: Our shipping policy is subject to change without prior notice. Please refer to this page for the most current information regarding shipping.
Thank you for shopping at PetesAutoPartsStore We want to ensure you are completely satisfied with your purchase. If you are not satisfied with your purchase, we are here to help.
Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must in the same condition and with the same tags that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within 3-5 business days, depending on your card issuer's policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us we are glad to help!
