Disclaimer:
- Compatibility: Please verify that this part is compatible with your specific model before purchasing. If you have any questions, feel free to contact us for assistance.
- Installation: Professional installation is recommended for all parts. We are not responsible for any damage or issues caused by improper installation.
- Condition: This part is sold as described. Please review all photos and descriptions carefully. If you need more information or additional photos, please contact us before purchasing.
Return Policy:
- Time Frame: We offer a 30-day return policy from the date of delivery. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that show signs of installation, use, or wear are not eligible for a refund.
- Restocking Fee: A restocking fee of 15% may apply for non-defective returns.
Non-Returnable Items:
Process:
- Contact Us: Before returning an item, please contact us through eBay messages to initiate the return process. Provide your order number and reason for return.
- Return Authorization: Once your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and return shipping address. Returns sent without an RMA number may not be accepted.
- Packaging: Securely pack the item in its original packaging, including all accessories, manuals, and documentation. Write the RMA number clearly on the outside of the package.
- Shipping: You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
- Inspection: Once we receive your return, we will inspect the item. If the item is in its original condition, we will process your refund.
- Refunds: Refunds will be issued to your original payment method within 3 business days after we receive and inspect the item. Shipping costs are non-refundable.
Exchanges:
- If you need to exchange an item for the same model, please contact us through eBay messages. We will provide instructions on how to proceed with the exchange.
- Some items are not available or discontinued, if so, you will follow return instructions and a full refund will be issued on receipt of the item.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement part or a full refund.
Customer Service:
- Your satisfaction is a priority. If you have any questions or concerns about your order, please contact me through eBay messages and thank you for shopping with hallspwc. We appreciate your business and look forward to serving you again.