Shipping

Non-Freight Shipping (Small parcel items)

• This item will be shipped throughout the continental US via FedEx Ground.

• We do not ship to PO or APO boxes. Your order must have a physical address. Orders with only PO boxes will not ship until a physical address is provided.

• We do ship to AK and HI.     

• Tracking information is sent at time of shipment in most cases. If you do not receive a tracking number please contact our staff via ebay messaging

• If you have any questions about our shipping please feel free to contact our staff before buying.  Thanks!

Freight Shipping (large palletized items)

• This item will be shipped throughout the continental US via truck freight.
• Freight items must be shipped to a valid business address with means of unloading the shipment.
• Be sure to provide us with all necessary contact information.  This includes business name, address, and phone number for delivery.  We do not ship until we have all required information.
• FedEx freight terminal pickup is also a option, we can location one closest to you.
• Customer pick-up at our location is available.

Payment

• We accept PayPal payments only.
• All items require immediate payment thru PayPal.
• Local pickup is a option, items will need to be paid for in full thru PayPal 24 hours in advance of local pickup.

We value our customers greatly and want to make every effort to assist you in getting the correct part. Auto parts can sometimes be confusing so please make sure you ask any questions before ordering.

Returns

• Please fully fill out the included return form supplied inside of the box of the original shipment.
• Please use the return label supplied inside of the original shipment.
• Once above has been completed return to us for a exchange or a refund.
• Any return questions please message us directly thru eBay messeging

Contact Us

We prefer contact thru the eBay messaging. If you have any questions, concerns, or uncertainty about an item please contact us before purchasing it. We are more than happy to assist you and address your questions. Please message us thru eBay messaging, it is the fastest and most efficient way to have your questions answered. We respond to messages 8am-5pm M-F CST. We will try to respond weekend questions at least once a day. If you can not locate a part on our site please contact us. We will make every effort to find it and sell it to you thru eBay.

Your recycled part form Proven Auto Parts is covered by this 3 Year Limited Warranty.

General

          This warranty applies only to the original purchaser of the part and only as long as the part is still installed in the vehicle for which it was originally purchased for three years. The warranty is not transferable.  If any defect is discovered during the warranty period Proven Auto Parts must be informed immediately.  All claims must be accompanied by the part and the original sales receipt.  Defects must be verified and all work under this warranty authorized by the Proven. Transportation cost of any part to Proven Auto Parts is specifically excluded from this warranty.  Proven Auto Parts reserves the right to repair, replace, or refund the purchase price of any part at its option.  Such repairs, replacements, or refunds will satisfy all obligations under this warranty.  Any improper use, abuse (including but not limited to overheating or low oil in engines and transmissions), neglect, careless handling, damage done by improper installation or repairs, or removal of a part from the vehicle in which it was first installed after purchase from Proven Auto Parts shall void this warranty.  Melting of heat tabs installed by Proven if applicable will be considered evidence of overheating.  Labor costs, including the cost of moving attached external parts from the purchaser’s old part to Proven part, seals, gaskets, fluids, and similar supplies are specifically excluded from this warranty. 

          The liability and obligation of Proven Auto Parts under this warranty shall not include any inconvenience, transportation, towing, labor expense (unless a limited installation warranty is purchased), down time, or direct or indirect or consequent damage, or delay resulting from any defect.  This warranty is in lieu of any other warranties expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose.  No action by the Proven under this warranty shall extend the original warranty period or alter its obligation.  This warranty gives you specific legal rights.  You may also have other rights which vary from state to state.  Any cause of action arising from any warranty action must be filed in Minnesota.

Engines

          Proven Auto Parts warrants to the original purchases the internal parts of its engines to be free of defects for a period of three years from date of sale.  The parts covered by its warranty are the engine block, cylinder head with valves, cam shaft connection rods and bearings, pistons, piston rings oil pump, crank shaft and bearings, rocker arms, valve lifters and other internal parts.  Excluded from this warranty are the carburetor, fuel pump, water pump, all electrical parts, hoses, lines, intake and exhaust manifold, fuel injector pumps, all other  fuel injection parts and all other external parts.  Calibration and adjustment of excluded parts is also excluded from this warranty.  This warranty is void if new oil, oil filter are not used in installation or the heat tabs are melted from overheating. Proven Auto Parts recommends installing new intake gasket, oil pan gasket and new main seal prior to installation.

Transmissions

          The Proven Auto Parts warrants to the original purchaser its transmissions to be free of defects for a period of three years from the date of sale.  The parts covered by this warranty are the transmission case and all internal parts including the torque converter.  Excluded from this warranty are the transmission mounts, shifting linkage, flywheel, all other external parts and problems that result from not installing new front, rear main seals, transmission filter and flushing the cooling system when installing the transmission.

Other Parts

          Proven Auto Parts warrants to the original purchaser that recycled parts sold by it will be free of defects for a period of three years from the date of purchase. 

Warranty Time Period

General

          Proven Auto Parts guarantees no labor costs unless specific installation warranty coverage is purchased under the terms and conditions of this section and billed on the same invoice as the part for which it was purchased.

At the time of the return of the part covered by this warranty Proven Auto Parts, the Proven will pay the original purchaser of the part listed on its invoice the amount noted on that invoice  if Proven Warranty Terms were met and that the part must be replaced.  Proven Auto Parts retains all rights under the Limited Parts Warranty including the right to repair rather than replace any part covered by that warranty.  Proven Auto Parts  under this warranty shall not exceed the amount or time period shown on the original invoice and shall not include any inconvenience, transportation, towing (including towing to any repair facility), down time or direct or indirect or consequent damage or delay resulting from any defect.