• Our customer service hours are from GMT 00:00-10:00, excluding Sundays and holidays.

• If you have any questions, please contact us through the eBay link, and we will reply within 24 hours. Please also check your spam mail if you have not received a response within 24 hours.

• Once the item is paid for, or the payment transaction is completed, we will automatically leave positive feedback for all buyers.

• Thank you for choosing our products. We strive to provide the best customer service possible and look forward to assisting you with any inquiries or concerns.

  
  

• Returns can be made within 30 days of receiving the item. The item must be unused, in its original packaging, and in the same condition as when it was received.

• To start a return, please contact our customer service team and provide the required details, such as the order number, reason for return, and any supporting documentation (such as photos or videos, if applicable).

• The customer is responsible for the cost of return shipping, unless the return is due to a defect or an error on our part. We recommend using a reliable shipping method with tracking to ensure the item is safely returned.

• Refunds will be issued using the original payment method. Please allow one business day for the refund to be processed and appear in your account.

• If the item you received is damaged or faulty, please notify us immediately. We may ask for additional information or evidence to assist with the return or exchange process.

• We will promptly dispatch the item within the designated handling time (5 days), excluding weekends and public holidays.

• The estimated delivery time is 8-16 business days (to US), although it may take up to 6-8 weeks for certain European and South American countries due to strict customs inspections. We offer worldwide shipping.

• The shipping fee covers expenses for packaging, storage, distribution, order handling, and processing.

• Please be aware that in some countries, certain items may be subject to customs duty or tax. The buyer is responsible for any associated charges.

• Since our prices do not include customs duty or tax, we cannot be held responsible for any incurred fees.

To ensure a convenient and seamless shopping experience, we provide an extensive selection of payment options, including global credit card payments, catering to your diverse needs.