When We Ship
- Our goal is to ship all items within 1-3 business days after the order has been
placed.
- Out of stock items will be shipped 1 business day after stocking. No price
adjustment will be made for the shipping charges as these items will still be
shipped according to the method originally requested in the purchase order.
- You will be notified within 1 business day by email if we are unable to complete
your order.
-
Please
contact us
if you have questions regarding this policy.
Where We Ship
- We ship to all locations in the continental United States, Hawaii, Alaska,Canada, Europe, South America & Caribbean.
- Buyers located outside of 48 lower states and Canada must contact us prior to purchase in order to obtain a shipping quote.
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Tracking number
- A valid tracking number will be emailed after shipping. Additionally, we will do
our
best to provide you with actual item pictures of your package as it is being
shipped
so that you may refer to its condition and so that we can maintain quality
service
throughout the entire process.
Online Tracking
Delivery Schedule
- The shipping carrier delivers from 9 a.m. to 8 p.m. Monday through Friday.
When Receiving Your Order
- In the unlikely event that a item is damaged in shipping or is missing, please
make sure to inspect the package before you sign for it. If you should receive parts
damaged by the shipping carrier, you must
contact us within 24 hours or a claim CANNOT be filed.
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Returns
The return must be legit and must comply with the terms of our warranty and the buyer
must accept and respect the following terms:
- We do not charge a restocking fee.
- Shipping charges are not refundable. Charges related to the return of the item
must
be prepaid by the customer as well as any customs fees and related charges.
- In the unlikely event that the item needs to be returned, it must be in the same
condition it was sold and fully assembled. Please keep all of the unwanted
parts/
components that you have taken off of the item for the period of the warranty.
We
must receive all of the parts that were included in the sale for the warranty to
be
valid. (THE RETURNED ITEM MUST MATCH THE ORIGINAL PICTURES)
- Buyer must contact us to create their return file.
- All returned products/ items that we receive, must be inspected and tested for
the
warranty or return to be valid. The test and inspection is to determine that no
damages have occurred to the products or items during the client's possession.
- When we sign for the returned item (Proof of Delivery) at our warehouse, the act
of
signing does not apply that your claim has been accepted.
- If the item is returned with missing or damaged parts, you will be charged the
retail price of replacement of the missing part(s) which we will deduct from the
refund at our discretion.
- If during inspection we discover that the item was damaged or destroyed while
under
the client's possession, we will not issue any refund or form of compensation.
- Upon completion of the test of returned item AND IF YOUR CLAIM IS DETERMINED TO
BE
VALID, we will notify you for replacement or refund.
- If the case is determined NOT to be valid, there will be no replacement sent or
refund issued.
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Warranty
- We are not responsible for any labor charges.
- If during the installation process, minor defective parts are found, please
contact
us in order to get them replaced (if applicable). If you choose to purchase such
parts from other retailers, it will be at your own cost. Do know that these are
used
JDM products and cosmetic defects and minor damage (not to intefere with
functionality) is to be expected. Small parts and accessories are generally not
covered under the warranty unless otherwise indicated but do contact us when an
issue is noted.
- If this item needs any minor or major repairs, the item must be returned. Labor
costs are not covered. (NO EXCEPTIONS).
- All wear and tear parts (e.g. timing belt, water pump, belts, seals, spark
plugs,
spark plug wires, transmission seals, etc.) are not covered under warranty.
- Damage to oil pans cannot be covered. Due to the process in which we import;
many
engines will have dents and imperfections on the oil pan at the time of listing.
- Warranty of any Seized or Blown engines by customer during warranty period due
to
unprofessional installation or any other reason is void.
- You will receive the item as shown in the pictures displayed. Any other
additional
parts required to complete your swap will have to be purchased separately. Some
products may require additional components to be fully functional.
- Before purchasing the engine, the customer must verify that the engine will fit
into
said vehicle.
- We are not responsible for the failure of emissions and smog tests.
- Small parts and accessories sold along side Freight class packages are sold as
is.
These accessories are generally included free of charge and are not covered
under
the warranty. Standard maintenacne procedures are to be expected and all
components
should be inspected prior to installation.
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A Name You Can Trust
Buying an engine or a transmission online can be nerve-racking if it is your first
time.
We understand how important your vehicle is whether it is a daily driver, a rally
car or
even your 'winter beater'.
At JDM Racing Motors we pride ourselves on great customer relations. We import high
quality JDM products by sending our mechanics directly to Japan on rotation. Our
clients
know us for high quality EJ207 STi engines, WRX Impreza EJ205 turbo motors, complete
5-speed transmission packages and STi 6-speed transmission packages among an
assortment
of many other products and brands.
With our vast experience when it comes to your project we can help you find a
solution
that matches your needs. If there is something we don't know; we'll do our best and
find
out.
When you put your trust in JDM Racing Motors; you're putting your trust in a JDM
company
that puts your satisfaction above all else.
Please browse through our website trough any category or section that might lead you
to a product of your choice. If you have any questions about inventory please
contact us.
Since we can't capture our complete inventory online; we welcome all inquiries and
are
happy to assist you as best we can!
JDM Racing Motors is a trusted name in automotive forums. We encourage all visitors
to
read client testimonials and reviews prior to purchase. To help you get started;
take a
look at our "Client Projects" page by clicking the link in the footer.
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