Original shipping charges and return shipping charges are not refunded.
Please contact us within 60 days for any returns.
Shipping Locations:
Shipping is available for the United States only. Our default shipping rates are for the 48 US states only via FEDEX ground. No out of country shipping is available.
We usually ship within 1-2 business days of receiving cleared payment. Unless otherwise noted. Buyer pays shipping.
Freight Items:
We will not ship freight items and some larger or fragile parts outside of the 48 US states. For large items that must be shipped via Freight Truck(i.e. engines, transmission, differentials etc.), the delivery site must be a commercially zoned address capable of unloading a freight truck. We also offer for you to pick up your item at a local freight terminal or you are welcome to come to our location and pick up your item. You may request a lift gate at the time of delivery for a additional $50.00. This is not included in the standard shipping price.
Commercial address:
A commercially zoned area able to unload a freight item from a freight truck. Example would be the shop that's doing the work for you. A shop operating at a residence of farm is not considered commercial unless it's licensed and operating in a commercially zoned area. This location must have a loading dock or fork lift to take delivery. We will not cover multiple delivery fees and lift gate fees if the location is unable to unload the truck. If you need a lift gate please contact us before hand; lift gate service is provided at an additional cost.
Part Inspection:
Terryville Auto Parts is not responsible for any damage done in shipping. Any damage done must be noted and signed for by the delivery driver on the Bill of Lading at the time of delivery. All damage claims must go through the shipping company. If it is not on the B.O.L. we will not be able to refund your purchase or shipping costs. Thank you for your understanding.
If you have a question about a part please contact us before purchasing. Please verify fitment before making your purchase. Some of the interchange provided to us is incorrect. Please have the VIN number and part number from your vehicle available before contacting us. This will help insure we can provide you with the correct part.
Our main contact method is by eBay messaging. We try to answer all messages within 24 hours, Monday - Friday, 8am to 5pm Eastern Standard Time.
If we are unable to answer your questions before the listing ends the item will be re-listed again soon for you to purchase.
Please message us with any questions.
Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
A Grade |
- The highest quality part. It is of low miles and/or exceptional condition for its age. |
B Grade |
- The second level quality part. It is of average miles and normal condition for its age. |
C Grade |
- The third level quality part. It has high miles and/or light damage. |
No Grade |
- A part that has not yet been graded. |