If you have any problems, special requests, or suggestions, please use the "Ask the Seller a Question" link or send us an eBay message through your "My eBay" account.
We are very glad to assist you at any time and will respond to your inquiries within 24 hours.

Your feedback is important to us, and we strive to provide excellent customer service.

Thank you for choosing VertexParts-USA. Your satisfaction is our priority!

Orders will be processed within 6 working days (excluding weekends and public holidays) after your payment has been cleared.
Shipping Address:We ship to the address confirmed in your order details only. Please ensure that the shipping address provided is accurate.
Transit Times:Transit times are provided by the carrier and exclude weekends and holidays. Delivery times may vary based on the package's origin and destination, particularly during peak periods.
Shipping Location:Your package will be shipped from the nearest warehouse to ensure faster delivery.
Returns:Please obtain an RMA (Return Merchandise Authorization) number and the return address before sending back any items.

Your cooperation in following these procedures will help us process your order and any returns efficiently.
Thank you for choosing VertexParts-USA. Your satisfaction is our priority!

We accept Payoneer, PayPal, Google Pay, Visa, MasterCard, American Express, and Discover for payment.

Payment Deadline:Payment must be received within 7 business days of the auction closing.
Shipping Address:We ship only to the address provided by eBay. Please ensure that your eBay address matches your shipping address before making payment.
Total Amount Due:The total amount due includes the final price plus possible shipping and handling (S&H) fees.

Your prompt payment and accurate shipping information will help us process your order quickly and efficiently.
Thank you for choosing VertexParts-USA. Your satisfaction is our priority!

Please contact us first if you need to return, exchange, or request a refund. Any direct return of purchased items will not be processed.

For returns and exchanges, please follow these steps:

Contact Us: Before initiating any return or exchange, please contact us to obtain approval and instructions.
Approval Required: Direct returns without prior communication will not be accepted.
30-Day Window: All other returns can be accepted within 30 days of purchase.
Item Condition: We will carefully inspect the condition of the returned items. Refunds or exchanges will only be issued once we confirm that the items are in their original, undamaged condition.
Your cooperation in following these procedures will help us process your request efficiently and ensure a smooth experience.

Thank you for choosing VertexParts-USA. Your satisfaction is our priority!