* Fitment for:

2002-03 For ford Explorer 4 Door Front Driver Side & Passenger Side Suspension Strut Assembly
2002-03 Mercury Mountaineer Front Driver Side & Passenger Side Suspension Strut Assembly

* Recommended replacement cycle:

Since the average annual distance of the car is 20,000 kilometers, and the shock absorber needs to be replaced in pairs, the replacement frequency is obtained every 4 years. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.When driving a certain number of kilometers, we should take corresponding measures to ensure our driving safety.

20.000km: Please check your shock absorber
80.000km: Need to replace your shock absorber
100.000km: Please replace your shock absorber as soon as possible

* The following methods can be used to check whether the shock absorber works well:

1. Under normal circumstances, oil leakage in the shock absorber means that there is a problem with your shock absorber. You should repair it at this time to avoid abnormal operation of the shock absorber.
2. Press the bumper firmly, and then release it. If the car jumps 2 or 3 times, it means that the shock absorber is working well.
3. When the car is driving slowly and braking urgently, if the car vibrates violently, it means there is a problem with the shock absorber.
4. The car stops after driving 10km on the road with poor road conditions and touches the outer shell with your hands. If the temperature is not high enough, it means that there is no resistance inside the shock absorber and the shock absorber does not work.

At this time you should know if it is time to replace the shock absorber.

Payment

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We ship 5 Days a week (Mon-Friday) excluding major Holidays.
Tracking Number will be uploaded to eBay and or / Emailed to you typically within 24 hours of shipment.
International Customers may be subject to customs fees that are out of our control.
International shipments may take longer than the eBay specified time due to country customs.
We only accept Paypal.
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Shipping

USA Sales & Support - We are a 100% USA Seller!
We ship 5 Days a week (Mon-Friday) excluding major Holidays.
Tracking Number will be uploaded to eBay and or / Emailed to you typically within 24 hours of shipment.
International Customers may be subject to customs fees that are out of our control.
International shipments may take longer than the eBay specified time due to country customs.
We only accept Paypal.
Quantity orders are welcome!

Returns

How do I return a product? Please follow the steps below

1: Contact the seller first
2: Send pictures: outer packaging, scanned labels, the item itself and complete accessories, etc.
Necessary conditions
A: Unused item in original packaging.
B: The outer package is not damaged in any way.

3: Pick up the return label

4: Item Delivery - Payment
(Returns or exchanges will be charged a 15% restocking fee on the original purchase, as well as return shipping and replacement shipping.
Return shipping fee and exchange shipping fee.
Exchanges due to shipping errors will not be charged a restocking or shipping fee.)

Priority:
Shipping charges will be the buyer's responsibility in the event of the following reasons
1: Ordering was not done carefully
2: Finding a better price
3: Change of mind

Please note
Missing accessories/quality problem/shipping damage etc
Please contact us first for a good solution instead of filing a return dispute.

1. Any problem, complaint or suggestion happened during transaction, please contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner.

2. We will solve your problem during working time (except weekends and public holidays).

Thank you!

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