Items can be returned within a 30-day period. Please make sure that the item is unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please get in touch with our customer service team and provide them with the necessary details, including the order number, reason for return, and any supporting documentation (such as photos or videos, if applicable), before initiating a return request.
The cost of return shipping will be the responsibility of the customer, unless the return is a result of a defect or an error on our part. For a secure return, we recommend using a reliable shipping method with tracking.
Refunds will be processed through the original payment method. Please allow one business day for the refund to be reflected in your account.
If the item you received is damaged or faulty, please notify us immediately. We may require additional information or evidence to facilitate the return or exchange process.