DeliveryReturn PolicyAfter-SaleFeedbackContact us

Delivery

We only ship to eBay registered address . So please be assuring your address in eBay is correct and valid.
Please read for your own benefit and understanding on our shipping items
All the items will be dispatched via UPS/FedEx/USPS.
We ship the product to PR, AK, HI, GU, AE from China by China Post and USPS packet which can be traced on the site of USPS.
Purchase price do not cover any applicable tax or duty that might be charged by customs, buyers are responsible for such charges.
if you have not received your package as our declaring in description please contact us before you want to leave feedback we can refund money or resend item as your choice.
We will ship to you within 48 hours after receipt of your order, and we are committed to free international logistics (specified items).
Because the international logistics takes a longer time, we hope you can be patient and we'll timely update order status for you.
Each product has shown our hearts to you, and we believe that our products will not disappoint you for your patience.
Shipping cost: Free to all 50 USA. states ( except the PR, AK, HI, GU, AE) & the countries shown as free shipping.
After shipping, the tracking No. available by message (available on eBay).

Return Policy

If you are not satisfied with the item after receiving the item, contact us within 7 days, we will try best to serve you.
Usually we will cover the shipping except in individual cases.
Returns allowed for 30 days on unwanted items.
Item must be unused and unopened.
Return postage to be borne by buyer if you used the item or demaged it.
Damaged or Faulty Items - please inform us on receipt and we can arrange for replacements/returns/refunds on an individual basis.
This does not affect your statutory rights

After-Sale

If it happens that the lights get moisture after you install them on your car, it would be normal for first time using. You just need to keep using for a period of days, the moisture will disappear. because there is inner air cycling in the lights as we design.

As for headlights, you can also open the cover of low/high beam so that the moisture will out more quickly.

If the moisture still exist, please feel free to send us message for help, we will try our best to help you.
After you install, if you find that there have function does not work, please check if the harness is connected correctly, and exchange the left and right , If it still does not work, please rember take some photos or videos, please feel free to contact us.

We will appreciate if you can takes some pictures or videos about your problem, and also send us the barcode of the products(every product we sell has a barcode on the backside of the light and outside of the package, it's very important for us to find the problem)
If you open a request or case optionaly before communication, it would be hard for us to serve you.

Feedback

We sincerely hope you can give us ALL-5 STAR feedback after your purchase, and hope you have good days with our products.
If you have problems with our products, please don't open request or leave negative feedback before communication, you can feel free to contact us first, we will definitely try our best to help you. or it would be hard for us to provide satisfying service for you. hope for best understanding.
100% assurances of quality and service.

If you have any questions regarding any of our items, at any time, please do not hesitate to contact our customer service support team by contacting us directly from eBay with "Ask A Question". Please provide the eBay item number for faster service. Your emails will be replied to in the order it was received, on the following business day.

we will reply messages in 7-10 hours
our working time :monday -sunday
9:00am-22:30pm ( GMT+08:00Beijing )
1:00am-14:30pm ( GMT+00:00London )
19:00pm-08:30pm ( GMT+06:00USA / Canada )