Payment
- We accept payments transacted through eBay Managed Payments
- Sales tax collected by eBay where applicable
- Pay on pickup available for orders placed for local pickup
Shipping
- We ship by FedEx, UPS, USPS, and regional freight/LTL carriers.
- Items shipped by freight MUST be shipped to a business with a dock or forklift access; otherwise, liftgate and/or residential delivery fees may apply.
- Most items ship within 24 hours of payment; items paid for on the weekend or holidays ship on the following business day.
- Any free shipping we offer is for the continental United States only. If you are from Hawaii, Alaska, or a Territory of the United States, please request a shipping total before bidding and we will do our best to keep the cost low.
- Local delivery and local pickup options are also available.
Warranty & Returns
Please verify fitment independently prior to purchase, as the information in the "compatibility" section above is generated by eBay Motors and not from us. If you have questions or concerns about fitment, please contact us prior to purchase.
90 Day General Warranty Agreement
All parts come with a 90 day replacement or money-back guarantee (to be determined by LaChance Auto Parts staff) unless otherwise stated. Terms and policies are as follows:
- Non-defective and unneeded parts are normally non-returnable, it is up to the acting manager’s sole discretion.
- If such a return is allowed, it will be subject to a 20% restocking fee.
- Warranty begins at time of delivery (not at time of installation).
- Warranty is void if part is disassembled in any way without LaChance Auto Parts’ consent.
- No labor of any kind, additional supplies used in the installation process, or towing is included in this warranty.
- Claims resulting from overheating, accident, abuse, neglect, alteration, improper maintenance, or improper installation will not be honored (we reserve the right to have a third party mechanic ensure parts were properly installed in event of dispute).
- Unauthorized returns will not be honored. Return merchandise authorization must be given prior to return.
- All returned parts must have LaChance Auto Parts original markings/numbers.
- Parts that were ordered in error or were not needed are not returnable.
- Shipping and return costs are refunded at our discretion; we do not cover return shipping on non-defective items.
Please read further explanations and clarifications for your specific parts to avoid possible misunderstandings.
Bolt-on Parts Warranty
- Includes, but is not limited to: alternators, starters, power steering pumps, AC compressors, steering gears/racks, throttle bodies, turbos, etc.
- Items are sold as good, working used parts. Any electrical sensors that may be included are not covered (examples of non-covered items would be TPS sensors and IACV on throttle bodies). The only exception is mass air flow sensors/meters; airflow meters are covered by our warranty.
- Depending on application the pulleys may need to be changed on alternators and power steering pumps. All AC compressors include the clutch and pulley. The clutch and pulley assembly is covered by our warranty. Steering gears/racks may include tie rod ends; however, we do not cover the tie rod ends (we always recommend replacing them with new ones).
Interior Parts Warranty
- Includes, but is not limited to: interior trim pieces, shifters, rear view mirrors, bezels, temperature controls, etc.
- All items are in as described condition. If you are not happy with the appearance of an item, please let us know. We do our best to describe them accurately. Temperature controls are sold as good working units.
Engine Warranty
- All engines are sold as used long blocks (block & heads).
- These engines are sold with the understanding that wiring, sensors, fuel systems, manifolds, etc. may need to be changed to fit your application (these items may or may not be on the engine).
- Our warranty covers the block and heads only. All seals, gaskets, and filters must be replaced before install.
- Some items may be left on the engine for customer’s convenience; however, they are not covered under warranty. Examples of non-covered parts would be: intake manifolds, exhaust manifolds, throttle bodies, fuel rails, fuel injectors, EGR valves, other emissions parts, wiring, crank sensors, cam sensors, other electrical sensors, valve covers, distributors, carburetors, flywheels, etc.
Transmission and Transfer Case Warranty
- All transmissions and transfer cases are sold as good used units.
- Most automatic transmissions will include the torque convertor unless otherwise stated.
- We do not cover any part of the clutch system; clutch replacement is always recommended.
- Transmissions are drained prior to shipping; proper fluid levels (including that of the torque converter) must be followed. Manufacturer’s specified fluid types must be used.
- All seals, gaskets, and filters must be replaced prior to install. Any cables, mounts, external sensors, and linkages are not covered.
Body Panel and Sheet Metal Warranty
- Hoods, fenders, trunks, hatches, quarters, doors, beds, bumpers, core supports etc. are guaranteed to be non-rusty and paintable parts with minimal damage.
- Paint is never guaranteed (neither the condition nor the color).
- Small dings, scratches, and paint damage are to be expected. We provide photos to show condition as best possible.
- Electrical parts inside doors are not guaranteed (such as lock actuators, window motors, and regulators).
- Interior door panels may or may not be included (condition is not guaranteed).
Electrical Part Warranty
- Instrument and speedometer clusters do not have guaranteed mileage. On certain vehicles the customer will need to take the cluster to a dealership to have the unit reprogrammed.
- Electrical items such as radios, engine computers, body control modules, transmission modules, transfer case modules are only guaranteed to be good working parts (however, we do not guarantee that it will fix your car’s specific problem).
- Many computers require an exact service number match; the customer must ensure our provided module numbers are compatible with their specific application. Many modules may need to be reset by the dealer. In the event that this is required, LaChance Auto Parts & Salvage LLC will not cover any units until the customer provides written documentation from an Authorized Dealer stating that the part was reprogrammed and was still not functioning properly.
- Electrical parts that have been modified in any way will not be refunded.
- Many audio/visual devices need a code or need to be programmed to the vehicle after installation and buyer needs to independently verify this before purchase.
The information in the "compatibility" section above is generated by eBay Motors and not from us, and may include incompatible makes and models. The information in the "also fits" section is more accurate, but you are encouraged to verify fitment independently prior to purchase.
Definitions
This listing may use ARA damage codes, including the following:
- Body Part Grading
- A = 1 or less units of damage
B = 2 or less units of damage but more than 1
C = more than 2 units of damage - Mechanical Part Grading
- A = Less than or equal to 60k miles, or greater than 60k miles but less than or equal to 200k miles and less than or equal to 15k miles per year
B = Greater than 60k miles and less than or equal to 200k miles but greater than 15k miles per year
C = Greater than 200k miles - Damage Unit Types
- cc = Credit Card size units
Blank = Unknown damage unit - Part Grade Abbreviations
- AFT = New Aftermarket body part
Downgrade = Recycler choose to downgrade the part based on damage not reflected in the grading algorithm
Contact Us
If you have any questions regarding an eBay item, please CONTACT US via eBay messaging before you make the purchase.
Please verify fitment independently prior to purchase, as the information in the "compatibility" section above is generated by eBay Motors and not from us. If you have questions or concerns about fitment, please contact us prior to purchase.
After you have received your product in satisfactory condition, please leave us positive feedback. If there is a problem with your purchase, do not leave neutral or negative feedback: CONTACT US so that we can help you to resolve your issue to your satisfaction.