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Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that.
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Items where the box was damaged in shipment.
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The item was returned because of a slight defect. The defective part was replaced, tested and then repackaged.
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The item was returned because of a minor cosmetic blemish on the casing that was corrected.
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Demonstration units.
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The box was simply opened.
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Brand new overstocked items are also labeled factory recertified.
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The item has been inspected thoroughly, restored to original specifications (if needed), tested and repackaged for resale.
Keep in mind Recertified units are covered by a 90 Day Warranty. If you want the added peace of mind of our industry leading New Product 2 Year Warranty, visit your favorite HawkEye® Product Dealer.
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We offer free phone support to all of our past, present and future customers during regular office hours, and free access to our 24 hour, 7 day a week online Product Support Center. Use the Support Center to search our Knowledge Base for frequently asked questions, download product installation and operation manuals, or share your feature suggestions with us. If you can't find what you're looking for in the Knowledge Base, create your own topic, or instantly email us and we'll create a priority service ticket for you. Or, if you need instant help, try the chat button. All these great features are exclusively for our customers and all for FREE!!! Try it for yourself by clicking on the HELP button to the right, or a link below.
Support Links:
- Free Online Customer Support Center Home Page
- HawkEye® Product Support Knowledge Base
- General Questions
- Download Product Installation and Operation Manuals
- View Installation and Use Pictures
- Submit A Repair Request |
ITEM
You are bidding on only what is in the description and what is pictured in the photos, unless stated otherwise. If it is not listed in the description and you do not see it in the photos provided then it is not included. Some pictures were taken from the earlier version of the product and do not correspond to the latest version of the product. Please do not assume anything about a listing. If you are unsure about something, e-mail us before you bid. We reserve the right to cancel bids by users with recent or excessive negative feedback. Please bid only if you are serious about completing this transaction.
RETURN POLICY
This is an Auction - All Sales are Final unless they are found to be damaged or defective. We must be notified of the situation within 3 days of your receipt. All Returned Products found to be non-defective upon inspection will be subject to a 20% service fee + return shipping charge. Purchaser is responsible for all shipping costs incurred. Under NO circumstances will any shipping and processing fees be refunded.
TAXES
All orders placed in FL and WA are subject to sales tax.
PAYMENTS
We have partnered with Paypal as our exclusive online payment processor. We have made arrangement whereas a Paypal account is not required to pay for goods. You can use most credit and debit cards using our Paypal checkout system. Payment must be received within 7 days of close of auction. Product availability is not guaranteed after 7 days. If you, for some reason, can not pay within 7 days, please notify us of your situation. If after 7 days we have not received payment without notification, we will file for a non-paying buyer notification, and we will resell the item. We reserve the right to void the auction in the case of late bid withdrawals.
SHIPPING
Domestic Shipping: All auctions shipping to the Continental USA will be shipped using UPS Ground Service. Your individual shipping and handling rate is calculable within the auction. A Tracking Number will be emailed to you when the shipment is processed with UPS.
International Shipping: International orders will be shipped via Priority International United States Postal Service. Your individual shipping and handling rate is calculable within the auction. This shipping service is chosen to ensure our International customers receive their product(s) in a safe, timely method. Any additional Customs fees or duties are the responsibility of the buyer.
FEEDBACK POLICY
Due to the large volume of sales that we have on various auction sites, we have adopted a feedback policy that seems to work for both us and our customers. On a regular basis, we go through our feedback file and submit feedback for those who have filed feedback on us. This policy ensures that everyone gets proper recognition and makes the process a bit smoother for both parties. If you are satisfied with our transaction, please leave a positive feedback and we will be sure to reciprocate when we do our updates.
OUR ADDRESS
NorCross Marine Products
6881 Kingspointe Pkwy #8
Orlando, FL 32819
OPERATING HOURS:
Our office hours are 8:00 am - 6:00 pm ET Mon-Thur, Friday 8:00 am - 12 pm Eastern Standard Time
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