-Paypal ONLY. Payment must be made within 10 days of auction end or transaction will be cancelled and item will be relisted.

-Please confirm your Paypal address. We will only ship to confirmed addresses. There will be no exceptions.

-Items will be shipped same business day as much as possible depending on time of day item is purchased and payment received.

-Most items are shipped via USPS, DHL & EMS unless otherwise specified. Please understand that shipping times are based on business days (weekdays) so weekends are not included in the shipping time.

-Transit time for U.S. 48 domestic states is about 10-21 days, for Canada and International countries may take 7-21 days (varies for items shipped from an international location), please understand international shipping may take extra time for custom clearance ( up to another 7 days) and feel free to contact us at any time.

*IMPORTANT! It is the customer’s responsibility to pay all the applicable import duties, taxes or breakage fee which are NOT included in item price & shipping fees. Please check with your own government website before placing bids..
 

-FEEDBACK
Please be well informed that we always strive for the 5 stars online shopping experience of ourvalued customer, and your satisfication is our only concern. Therefore if you are not satisfied, please DO NOT LEAVE US A NEGATIVE FEEDBACK, because it resolves nothing. Just feel free to contact us with any concern directly! We will be of your service at anytime and come up with the best solution on your request. If you are satisfied, we do hope you LEAVE US A POSITIVE FEEDBACK & 5 STARS RATING and recommend us to your friend.

-30-DAY MONEY BACK POLICY

We aim to achieve the best satisfaction from our valued buyers, therefore we now offer a 30-DAY MONEY BACK POLICY to them. If buyer do not satisfy with our item or purchase the wrong item by error and wants a return, we can refund the item price in full, but shipping and handling charges is not refundable, buyer will also be responsible for another shipping and handling charge. If buyer purchased the wrong item by error and wants an exchange, buyer is responsible for all shipping charges. Returned items will be subject to a 15% restocking fee, and must be in brand new, resalable condition.

-90-DAY MANUFACTURER WARRANTY

All parts and accessories are coverd by 90-day warranty, if item breaks or come up with error during the usage, you may just return to us ,then we will exchange a brand new item for you. Buyer will be responsible for all shipping charges if the breakage or error is not caused by manufacturer.

-DEFECTIVE
If product is defective upon arrival, please email us immediately with a digital photo of the product, we will assist you with the returning procedure and we will be responsible for all shipping charges.

-DAMAGE
If product is damaged upon arrival, please e-mail a digital photo of the problem. We will file a damage claim to the shipping company. After claim has been approved, we will re-ship the item at shipping company's cost.

-PACKAGE LOST
If the package is lost in transit, we will follow up with shipping company right away, replacement or refund at buyer's choice.

-RECEIVED INCORRECT ITEM
If buyer received incorrect item, please e-mail us with a digital photo of the item. We will issue a prepaid return shipping label and responsible for re-shipping charge. (For domestic shipment only)..
 

-Your e-mail is guaranteed to be replied within 24 hours.Thank you for visiting our store!

GOLDENGATE1001