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Feedback is important to all of us. We will leave you a good feedback as soon as you pay, We are looking forward your positive feedback and overall Detailed Seller Rating(DSR) of 5 star after you receive the item.
Leaving a negative feedback will not help us solve any problems. Communication is the best way to solve problem.
Please make sure you contact us before leaving a neutral or negative. We do our best to server our each customer and make them satisfied with our service.
Every customer is important to us.
If you do not agree with our policies and shipping terms, please do not make an order.
Once you hit the "buy it now" button which means you have fully understand the product's functionality and condition as well as the knowledge or tools required for installation of our products (if installation is necessary). Therefore we only accept return for the following conditions:
If you receive a different item than what was purchased.
If your order receive is damaged, defective or non-functional.
Please contact us in no more than 7 days upon received of shipment. You are required to send back the item for exchange. We will send you replacement and credit of return shipping fee once your return is received
Return for other reason is subjected to a 20% restocking fee and buyer is responsible for all return expenses, no exception!!
IMPORTANT: All products must be returned in the same condition as they were received by you. If the products came with original box & packaging, instruction menu, parts and accessories, they must also be returned too. Incomplete return will be refused and returned to you at your cost.