Here at Abon, we strive to achieve superior customer service and continuously seek improvement and excellence in all areas of our business. As such, we have come up with a few guidelines to help give all our customers the best and fastest service possible. Feel free to contact us at any time if you have any questions regarding anything listed below or if you have any new ideas you think would help to make our auction system better!

All customers will be expected to have read the following prior to bidding or making a purchase:

• We accept Paypal, Visa, MasterCard, and Discover Card. If you are paying with a credit card (not through PayPal), you will need to call us with your credit card number so that your payment can be processed manually.
• ALL orders must be finalized within 10 days after the end of the 1st auction. Once you have received your grand total, the order can not be changed. If timely payment does not occur within 10 days from the ending date of the auction(s), we reserve the right to file an Unpaid Item Claim with eBay to regain all fees and commissions associated with the item(s). Once filed, a claim will NOT be retracted unless it was filed mistakenly. If a bidder no longer wants an item and doesn't want a claim filed on them, an arrangement can be made to personally reimburse us for any listing fees associated with the item(s).
• Ohio residents must pay 7.00% sales tax on all purchases.

• Shipping for most coin and currency Fixed Price (Buy It Now) listings is FREE. Shipping for most coin and currency Auctions is $5.00 for your first item and $1.00 per additional item (up to $10 maximum for your entire order) in the United States. Items that are not coins or currency are not under the $5.00 policy and will be charged the actual shipping cost, unless otherwise specified.
• We offer combined shipping for all won items that have not yet been paid for. We allow up to 10 days for combining completed Auctions and Buy It Now items. When you've won the first item, keep bidding but DO NOT PAY UNTIL YOU ARE DONE WINNING ITEMS. Once you are finished winning items, you should go through checkout and pay for them. If shipping does not combine automatically at that point, contact us to request an invoice.
• We ship using UPS (United Parcel Service) or USPS (United States Postal Service). If you require a specific shipping method or expedited shipping, please contact us for a quote. Packages over 70 pounds in weight will always be shipped via UPS.
• You may choose to pick your item(s) up from our location. Please contact us at least 24 hours in advance to schedule a pickup. Items may only be picked up during our normal business hours.
• Due to problems with customs, we will no longer ship items Internationally.
• We are not responsible for any product that is lost or damaged as a result of an act of terrorism, as shipping insurance does not cover it.

• Customers who are not satisfied with their purchase may return the item in its original condition and original packaging (if applicable) with a return authorization number within 14 days of receiving the product for a full refund of the purchase price. All returns must have a Return Authorization Number. Please contact us about your return for a Return Authorization Number before you send your item(s) back.
• If you have a problem with an item, please contact us before leaving feedback! Customers who leave NEUTRAL or NEGATIVE feedback for us will be blocked. In addition, customers who leave derogatory comments in positive feedback may be blocked as well.
• Positive feedback is automatically given to you when your order is shipped. Please allow up to 24 hours for positive feedback to be left for you.

• Considering the large number of auctions we are constantly running, we are occasionally out of a product. If we are out of a product, we will contact you and give you a refund as soon as possible.
• We reserve the right to halt sales to anyone with an outstanding balance of $500.00 or more.
• We reserve the right to limit or cancel orders due to volatile market activity.