We ship worldwide to any destination whether you are from North America, South America, Asia, Australia / Oceania, Europe, Africa or the Middle East, we make sure that your order leaves our facility in a timely manner. All items are checked before dispatch and are carefully hand-packed by our in-house team.
Shipping cost is specified above the listing. We will send the item(s) within 2 business days by Registered Airmail (with insurance) after cleared payment has been received. You will be notified when the item has been shipped. The postman will put your package into your mailbox when the package arrived at your house, kindly check your mailbox frequently.
** For United States, Canada, United Kingdom, Australia, New Zealand and Major Asian Countries, normal postage
time is approximately 9 - 18 business days.
** For Western Europe and the rest of the world, normal postage time is approximately 10 - 18 business days except for Italy. There are cases that due to customs problem postage time to Italy might have longer time.
We charge the same shipping cost to customers worldwide (same shipping cost to United States, Europe and Australia) including insurance.
DISCOUNT
We do COMBINED SHIPMENT on any multiple purchases. We are pleased to grant a 10% discount on the shipping cost of purchases more than one (1) item. Please feel free to contact us for discounted shipping costs when you buy multiple items from us.
We are also happy to offer personalized discounts for larger orders.
RETURN & REPLACEMENT
If the product malfunctioned under proper usage per instructions manual within the warranty period, please contact us to obtain shipping instructions and send it back at your shipping costs. A 7-days evaluation and investigation takes placed after receiving the returned item. A brand new replacement unit will be sent to you at our shipping costs if it meets our warranty requirements.
CUSTOM, DUTIES, TAXES
When orders shipped internationally reached the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Once a shipment reaches the destination country, the packages may be subject to customs fees and import duties & tax of the country to which you have your order shipped. These charges are always the recipient's responsibility. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may contact your local customs office for further information.