| Policies |
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- Our feedback system is automated. Once positive feedback is left for us, we will leave for you.
- Feedback is of utmost importance to us. If you should have any problems with any items ordered, before leaving negative feedback, please contact us to resolve the issue.
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Please ask all questions BEFORE bidding if you are unsure of something.
Use the Ask Seller a Question link. |
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- We only allow return for damaged or defective items.
- Buyer is required to keep the original package(s) and box(es) for claims
- Damage claims must be filled within 3 days after receiving the package.
- Buyer must notify us within 7 days for defective units. For item exchange, buyer is responsible for return shipping cost.
- l exchange your product or give you store credit. All returns must be approved by email before you ship any item back to us. if you ship an item back to us without emailing us prior to shipping the package will be refused & returned to you.
- If you have any questions, please feel free to email us. Please be sure to reference the eBay Auction Number that you are bidding on with all correspondence. All emails will be replied within 24-48 hours. If you email during weekends or holidays, we will reply on the next business day. |
Please note: It is our pledge that you will receive the exact item that you bid on, in the condition that we have stated in the auction. If there is a problem with your order, please contact us PRIOR to leaving feedback - your satisfaction is important to us! | |
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