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Store Policy
Contact Us
Thank you for your business! We strive for a perfect 5 Stars in our Detailed Sellers Ratings! If you feel you did not receive 5 star service, please contact us so we can resolve any issues.
Toll Free 1-877 969 4638 Office Hour 10 am-7pm (Monday - Friday) Pacific Standard Time
Email : Respond within 12-24 Business Hours
Again, we strive for 5 Stars in our Detailed Sellers Ratings... please let us know if we have come up short so we can improve the buying experience for you! We care about customer service!
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Payment
We accept PayPal, Credit Card
sales tax will be charged on any orders shipped to California
Shipping
99% order leave our warehouse within 1-2 business days. These are estimated shipping times and not guarantees. On the off chance that we become aware of any delays or changes in inventory status, we will notify you via e-mail.
Domestic standard delivery transit time frame from 2-7 Business days once leave warehouse (UPS / FEDEX / USPS)
APO,PO BOX, PR, AK, HI & Canada from 7-21 business days (UPS / USPS)
International Buyers: Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Once the tracking number is received from our warehouse, it will appear on the transaction in your eBay account and you will be notified by email. Please make sure that your email address on file is up to date and valid. Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Local Pick Up
Available by Appointment
Returns
We offer a 14-days Standard Return Policy on our eBay orders.
If you need to return your product for any reason, you can arrange for this within 14 days of receiving it. To set up a return please call the toll-free phone number provided on your order receipt. Our customer service team will provide you with a return address and Return Authorization number within a few business days. Returned products must be in their original package and must be brand new unused.
Most of our products are offered with free shipping, meaning shipping has been included in the price to provide you with the total cost of the order. If you return your purchase you will be responsible for the cost of shipping it back to the warehouse. You will be refunded the purchase price less our actual outbound shipping cost and the 10% restocking fee when your return has been processed at the warehouse. Return processing time generally takes a few weeks.
Replacements
Your satisfaction with your purchase is very important to us. In the unlikely event that you receive a product that is incorrect, missing parts, or damaged we will send you replacements free of charge. Please call the toll-free phone number on your order receipt and our customer service team will arrange this for you. Replacements generally leave the warehouse within two weeks of being ordered. Again, we appreciate your business as we strive for 5 Stars in our Detailed Sellers Ratings... please let us know if we have come up short so we can improve the buying experience for you! We care about providing superior customer service to you!
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