Shipping Rate ( Domestic 48 States )	$0
Shipping Rate ( HI, AK, PR, GU, VI, PO BOX, APO, FPO)	$50
Shipping Rate ( Canada )	$50
Shipping Rate ( International )	$100

We offer a limited 60 day warranty on the item, upon the date the item is received. Buyers are responsible for shipping fees to exchange the product *Unless item is damaged upon arrival.

Most aftermarket items do not come with instructions and professional installation for all items is highly recommended. Xpert Tuning will try our best to post general installation guides or FAQ on our blog.

Buyer assumes all risk on installation and usage. No exchanges will be issued on products that have been damaged or used improperly (Modified).

Our goal is to ensure that all customers will have an enjoyable purchasing experience, if you found any problems with the item do not hesitate to contact us and let us know. We will work with you and solve the problem. No questions asked!

What happens if the item is out of stock ?

We try our best to have all items we list and since all items are constantly listed. Cccasionally, due to high demand or human errors we may be temporarily out of stock. If this occurs (very unlikely), we will contact you and ask if you would like to wait for the part to be back in stock (usually 3-10 days), product alternatives (possible free upgrade) or a full refund.

Why was my email not replied to? This matter is urgent!

We will only answer email during office hours ( Mon-Fri 10:00am - 6:00pm PST ) except holiday. All emails will be replied in the order it was received the following business day. However, we did receive some customers complaints that they have not received our emails. Mostly because our reply emails get sent into the SPAM/JUNK mail box. So please check those mail folder also or use the "contact seller" on your auction page to contact us directly from eBay. If in any doubt, just give us a quick call.

Operation Times:
Mon-Fri: 10am-6pm PST	Mon-Fri: 1pm-9pm EST	Mon-Fri: 12pm-8pm CST
Sat: Closed	Sat: Closed	Sat: Closed
Sun: Closed	Sun: Closed	Sun: Closed

If you have any questions both before buying or after you have purchased the item, please do not hesitate to contact our customer service support team. We will only reply emails through EBay. Do not send email directly from your email account we are unable to respond to them unless picture or other special help is requested. Our office hours are Monday to Friday 10am-6pm PST ; please call us at 1-888-989-0089. We are Closed on Sat and Sun and all major Holidays . Your questions will be replied promptly on the next business day. All emails are to be answered within 24 hours except Sat and Sun.

Customer satisfaction is always our primary goal so if you have any question, please feel free to contact us and we will try our best to help you in order to earn your positive feedback and all 5-star rating. If you have any problems with your shipment, please email us to solve it before leaving a negative feedback.