All Sales are in auction format, so ALL AUCTION SALES ARE FINAL. NO REFUNDS are available.
If buyer receive wrong item, we will only issue an RMA (Return-Merchandise-Authorization) number for exchange only. All the return item Must in its original packaging and perfect condition. NO EXCHANGE WITHOUT RMA NUMBER. After the RMA issued, buyer have 7 business days to ship it back to us. Buyer have to pay the shipping fee to ship it back to us. We will pay for the shipping for the replacement item.
If buyer receive damage item, we will report to the shipping carriers. ALL our shipments have insurance. Buyer must contact us within 2 days after the item is delivered. After two days, we can not file damage report. Shipping company might required inspection of item, so the item must in its original packaging for inspection. ALL DAMAGE ITEM WILL EITHER GET REPLACEMENT ITEM OR REFUND, UNTIL THE CLAIM GET APPROVAL FROM SHIPPING COMPANY.
Professional installation for all items are highly recommended. Buyer assumes all the risk of shipment and usage. Item is auctioned "as is", no warranty is expressed.
All return items Must be in brand new condition which means the item is never installed and kept in the original packaging, otherwise a 25% restocking fees will be charged.
