We invoice our customers by e-mail. If
payments are not received in a timely manner. This notification serves
only as a reminder and insures adequate time to respond and protect
payments that may be lost in the mail.
We do not penalize customers for circumstances beyond their control such as lost mail, computer glitches or natural disasters.
We
will give POSITIVE feedback as soon as payment is received. We take
pride in our products and hope you will continue to purchase from us in
the future.
Customer satisfaction is our #1 priority. If you are not satisfied in any way with your purchase, please contact us 785-267-6970 before feedback is left so
we can resolve the situation properly.
We
list our items as new see other details. This is due to the fact that
we sometimes have taken items out of original packing to ensure safe
packing or to take pictures. If it is used or a display item we will
have it in our description.
We
ship free to the lower 48 states. Shipping usually occurs 1-4 business
days after payment has been received. (Depending on item availability).
International buyers only pay actual shipping and a handling fee for
items that are shipped outside the continental United States.
Our
company operates from several different warehouses and some items must
be brought together to our central shipping warehouse before they will
ship, this process may increase delivery time.
SHIPPING INTERNATIONAL
We
have no control over our customs or yours. Please let us know if you
haven't received your item in a reasonable time. We will try to do
whatever we can. We have had some International items take up to six
weeks And longer to be delivered (due to customs). Please keep this in
mind before purchasing. We appreciate your patience.
WARRANTY
Midwest
Custom Cycles Inc. makes no warranty of the parts that are distributed
by us, expressed or implied, including, without limitation, any
warranties of merchantability and fitness for a particular purpose. If
the manufacturer has a warranty, it will be included with the product.
Manufacturer may alter or change appearance of products from what is
displayed in our images. We are not responsible for production changes
that might occur from the manufacturer.
WARNING
Improper
installation of parts, use, control, alteration or maintenance of
Motorcycles can cause serious injury, death and/or property damage. We
recommend that a licensed motorcycle dealer, which is certified to work
on Harley Davidson(R) motorcycles, install all parts.
This
dealer must use good judgement in helping customers in the selection of
parts for installation. Midwest Custom Cycles has no control over the
judgement of others and assumes no responsibility or liability of any
nature for the failure of others to use good judgement.
RETURN POLICY
We
offer a 14-day money- back return policy. If there's and error on
buyer’s part they must pay return shipping and are subject to a 20%
re-stocking fee. If there's an error on our part we will pay return
shipping as well as a full refund. If you have a return please contact
us
at 785-267-6970 and we will issue a
rma# . Ship item back to Midwest Custom Cycles, 469 SE Topeka, KS 66605.
Item needs to return in good condition with no damaged or missing
parts.
Thank you for riding with us!
Customsbycole,
Midwest Custom Cycles,
