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About Us | Shipping | Warranty | Returns | Payment | Contact Us
Welcome to TOOL AMERICA, your full service tool distributor. We offer some of the HIGHEST QUALITY tools available. We are professional tool merchants with many years experience in the business. Please compare our products and super customer service. After all, IF YOU ARE GOING TO BUY, WHY NOT BUY FROM THE EXPERTS? You'll be glad you did!
If you have any technical questions about this product, we encourage you to give us a call. For more information call TOLL FREE 1-888-535-8665 .
We strive to ship your item within 24 to 48 hours. Once your item ships, we provide a tracking number via e-mail. Our default carriers are the U.S. Postal Service for items weighing 1 - 2 pounds and Fed Ex or UPS for larger parcels. For some items that weigh over 100 pounds or that are bulky, we ship on a pallet using a common freight carrier.
Toolamerica is required to collect sales use tax on product in the state of Illinois.
Shipping charges listed below are to the 48 Contiguous US States only - all other U.S. locations including, AK, HI, APO, FPO and ALL PROTECTORATES (Territories) will be charged the USPS rate if available. If USPS is not choosen as a shipping method to an APO, FPO or Territory address, an additional Paypal money request will be sent for additional shipping charges.
| UPS Ground $8.95 | UPS Next Day Air $89.70 | USPS Priority Mail $23.55 |
Common carrier items are marked as such in the item listing. Common carrier freight is priced for delivery to a COMMERCIAL, NON-RESIDENTIAL address. Commercial destinations must be zoned commercial, have a dedicated freight delivery bay or area, have posted hours of operation and have an entrance that is open to the public. Generally, home based businesses DO NOT qualify as commercial locations.
Toolamerica is required to collect sales use tax on product in the state of Illinois.
Everything we carry comes with at least a 45 day warranty. Some items we carry are covered by a manufacturer's warranty. Any item covered by an original manufacturer's warranty must be returned to the manufacturer. We do not service warranties for these items. We accept warranty returns on defective items only. Freight damage does NOT constitute a defect and will NOT be grounds for a warranty return. Any defective items that do not carry a manufacturer's warranty may be returned within 45 days of the date of purchase. We will replace, refund or repair these items at our option. All freight on returned items is the responsibility of the buyer. In order to initiate a warranty return, the buyer must contact our company before returning the defective item and obtain a return authorization (RMA) number. We can not accept returns without a return authorization number. If we do issue a refund, we refund the actual purchase price only.
We purchase shipping insurance for the first $100 of UPS, FED EX and truck freight shipments. Insurance for USPS shipments and items over $100 may be purchased at checkout. In the event of damage to your purchase by carrier; please e-mail us within 24 hours of receipt. Please include a thorough description for the damage and a description of any damaged parts including the part number from the manual if applicable. We reserve the right to issue replacement parts for damage done in transit and to request return of damaged parts before issuing replacement parts.
Toolamerica is required to collect sales use tax on product in the state of Illinois.
You may return new, unopened items within 7 days of delivery for a full refund. Items should be returned in their original product packaging. All freight on returned items is the responsibility of the buyer. The buyer must contact our company before returning the item and obtain a return authorization number. We can not accept returns without a return authorization number. Returned items remain the buyer's property until signed for by us. We are not responsible for items that are damaged in transit to us.
Partial Refunds will be issued for the following items: - Any item that is not in its original condition, is damaged, has obvious signs of use, or is missing parts for reasons not due to our error: up to 50 percent of item's price.
- Any unopened item in original condition that is returned more than 7 days after delivery: 80% of item's price.
Items that are Not Returnable:- Items that are classified as hazardous materials or use flammable liquids or gases
- Any product missing the serial number or UPC
Toolamerica is required to collect sales use tax on product in the state of Illinois.
We accept and prefer PAYPAL. We also accept VISA, Mastercard, American Express, and Discover on our secure web server.
Toolamerica is required to collect sales use tax on product in the state of Illinois.
Paypal, visa, mastercard, american express, discover and echeck
Payment must be received within 10 days of the end of the auction.
Toolamerica is required to collect sales use tax on product in the state of Illinois.
If you have a question regarding any of our products, you may call us toll-free within the United States
at 1-888-535-8665 or at (708) 365-5184, if you are calling from abroad.
Phone support will be available 9 a.m. - 5 p.m. Central Time, Monday through Friday
17740 Hoffman Way
Homewood, IL 60430
Ph. 1-888-535-8665
Toolamerica is required to collect sales use tax on product in the state of Illinois.
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