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All items will be shipped out within two business days after receipt of cleared payment.
Domestic shipping will take between 4 to 10 days to arrive depending on the shipping service that you selected. International shipping will take between 7-14 days to arrive.
Please note that we have no control over customs and stated shipping time can vary greatly depending on the amount of time your item takes to clear customs. All items will include a tracking number or delivery confirmation number which is emailed to you shortly after the item is processed. **PLEASE NOTE** We ONLY ship to the address that comes through during payment and checkout. Any requests to change the address once payment has been completed can not be guaranteed, although we do our best to accommodate all requests. If you want your item shipped to a different address than the ones listed in ebay and/or paypal, please ADD the new address to your accounts BEFORE making payment.
We accept and prefer PayPal. We also accept VISA, Mastercard, American Express, and Discover on our secure web server.
Unopened items will be refunded 100% of the item value, minus original shipping charges. Opened product will be charged a 20% restocking fee, minus any shipping charges. The buyer is responsible for return shipping costs. When returning your item please include your name and address where item was shipped and method of payment used. Please direct all returns to: Ferreus Industries, Attn: Returns Department, 14621 South 800 West, Suite 400, Bluffdale, UT 84065
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