Description:  5-STAR FEEDBACK IS IMPORTANT TO US.    IF FOR ANY REASON, YOU ARE NOT HAPPY UPON RECEIVING YOUR ITEM, PLEASE LET US KNOW.    PLEASE SEND ME THE DETAILED PROBLEM, PICTURES, YEARS AND MODEL OF YOUR BIKE AND NON-OEM PARTS ON YOUR BIKE. THIS WILL HELP ME GET A RESOLUTION IN A TIMELY MANNER.   YOU ARE BIDDING for Harley Davidson Heritage Springer FLSTS passenger QUICK DISCONNECT BACKREST RAIL. it comes with everything you see in the pics   SOME ITEM CAN'T BE COMBINE FOR SHIPPING.  ITEM WILL BE SEND OUT FROM DALLAS, TEXAS USA. WE WILL SHIP TO CONFIRMED ADDRESS ON PAYPAL ONLY.   E7     Terms: ALL PRODUCTS ARE BRAND NEW!!!!! IF ANY QUESTIONS ON OUR PRODUCTS, PLEASE SHOOT US A MESSAGE THROUGH EBAY, WE WILL TRY TO ANSWER ALL QUESTION ASAP. OUR PRODUCTS ARE HIGH QUALITY AFTER MARKER PARTS.   IF YOUR MOTORCYCLE IS NOT LISTED AS COMPATABLE FOR THIS PART, THEN IT WILL NOT FIT. IT MAY TAKE YOU TO MEARSURE IN ORDER TO SEE IF IT WILL FIT YOUR MOTORCYCLE. IF YOU DO HAVE QUESTIONS STILL, PLEASE LET US KNOW AND WE WILL GET YOU AND ANSWER AS SOON AS WE CAN. ***SPECIAL NOTE: PLEASE BE AWARE THAT INSTALLATION INSTRUCTION WILL NOT COME WITH THE PRODUCT. PLEASE SEE A PROFESSIONAL FOR INSTALLATION. WE SHIP VIA UPS/FEDEX FOR 48 STATES, AND FEDEX/USPS FOR INTERNATIONAL. IF YOU USE  P.O. BOXES, WE CAN ONLY USE USPS TO SHIP.  PLEASE MAKE SURE YOU PROVIDE A GOOD ADDRESS THAT IS VERIFIED WITH PAYPAL. WE CAN'T SHIP TO UN-VERIFIED ADDRESS IN PAYPAL. SIGNATURE CONFIRMATION ON SOME ITEM. NO LOCAL PICKUP Refund Policy 100% Money back guarantee. Refund/Exchange within 14 days if dissatisfied. You just mail the item back in the original condition, you will get your money back(No re-stocking charge).    Feedback Policy We always provide Positive Ratings and Excellent feedback to all buyers. Before Leaving a Negative Feedback for any reason, please contact us.  We beleive that all disputes can be settled by mutual agreements.