WE STRIVE TO PROVIDE YOU WITH THE BEST SERVICE POSSIBLE!

WE NORMALLY SHIP WITH IN 1-2 BUSINESS DAYS HOWEVER WE MAY HAVE TO PULL YOUR ITEM FROM OUR OUTSIDE STORAGE AREA FOR SOME OF OUR ACCESSORIES AS WE CANNOT STORE EVERYTHING HERE IN OUR STORE, THERE MAY BE TIMES IT MAY TAKE A FEW EXTRA DAYS TO BRING YOUR ITEM IN AND SHIP FROM OUR OUTSIDE STORAGE.

WE DO COMBINE SHIPPING ON MULTIPLE PURCHASES!!  PLEASE REQUEST AN INVOICE BEFORE PAYING!!

IN AN EFFORT TO KEEP SHIPPING COSTS LOWER, WE SHIP MOST  ITEMS VIA THE US POSTAL SERVICE INTERNATIONALLY.  WE DO USE FED-X GROUND, SPEEDY DELIVERY AND USPS IN THE LOWER 48 STATES AS WELL. IF YOU HAVE ANY QUESTIONS FEEL FREE TO MESSAGE US OR CALL

ALL ORDERS OVER $500 WILL HAVE SIGNATURE CONFIRMATION ADDED TO THE ORDER. THIS IS FOR YOUR PROTECTION AND OURS THERE ARE NO EXCEPTIONS

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SHOULD AN ITEM BE OVERSIZED AN ADDITIONAL SHIPPING COST INCURRED YOU WILL BE NOTIFIED PRIOR TO SHIPMENT ON WETHER YOU WISH TO BE REFUNDED OR PAY THE ADDITIONAL SHIPPING, WE DO OUR VERY BEST TO PROVIDE ACCURATE SHIPPING COSTS BUT THERE ARE TIMES WE MAY NEED TO REPACKAGE IN ORDER TO SHIP THE ITEM OR ITEMS WHICH MAY RESULT IN ADDITIONAL SHIPPING COSTS.

WE CANNOT GUARANTEE SHIPPING TIMES, ESPECIALLY ON INTERNATIONAL SHIPMENTS, PRIORITY AIR SHPMENTS USUALLY ARRIVE IN 4-14 DAYS AFTER SHIPPING BUT COULD BE LONGER IF YOUR CUSTOMS AREA IS BEHIND IN PROCESSING, THIS IS SOMETHING OUT OF OUR CONTROL. SHOULD YOU WANT FASTER SHIPPING THEN NOTEIFY US AND WE CAN QUOTE A FASTER SHIPPING METHOD.

WE ARE NOT RESPONSIBLE IF YOUR ITEM TAKES LONGER FOR DELIVERY DUE TO THIS AS IT IS OUT OF OUR CONTROL HOWEVER WE WILL HELP YOU TRY TO LOCATE YOUR PACKAGE. WE RECOMMEND CONTACTING BOTH YOUR LOCAL POSTAL OFFICE OR CUSTOMS OFFICE WITH PACKAGE INFORMATION AS THIS CAN HELP EXPEDITE THEM PROCESSING YOUR PACKAGE.

    USPS SHIPPING NUMBERS SHOW DELIVERY CONFIRMATION BUT NOT ALL COUNTRIES SCAN THESE, YOU WILL SEE THESE NUMBERS SCANNED WHEN WE SHIP, WHEN IT LEAVES OUR LOCAL POSTAL OFFICE AND WHEN IT IS PROCESSED AT THE MAJOR USPS SHIPPING CENTER FOR SHIPMENT TO YOUR COUNTRY, NOT ALL COUNTRIES SCAN THESE NUMBERS WHEN THEY ARE RECEIVED IN YOUR COUNTRY AND USE THEM NECESSARILY AS TRACKING INFORMATION.  , ONLY IF THE PACKAGE IS BY CHANCE SCANNED ALONG THE WAY, WILL AN UPDATE BE SHOWN ON LINE.  IF THE ITEM IS NOT SCANNED IN ROUTE, THE MESSAGE ON LINE WILL SIMPLY SHOW WHERE IT LAST LEFT.

INTERNATIONAL BUYERS MAY BE CHARGED CUSTOMS FEES AND/OR DUTIES AS THE ITEM ENTERS THEIR COUNTRY.  THE FEES AND/OR DUTIES VARIES FROM COUNTRY TO COUNTRY AND FROM ITEM TO ITEM.   THESE FEES AND/OR DUTIES ARE LEVIED AFTER SHIPMENT AND THEREFORE OUT OF OUR CONTROL.

  IF A MISTAKE IS MADE BY THE BUYER, WE WILL ACCEPT A RETURN.  RETURN SHIPPING COSTS AND SUBSEQUENT SHIPPING FOR THE CORRECT ITEM ARE THE RESPONSIBLITY OF THE BUYER.  HOWEVER, THE ITEM IN QUESTION MUST BE RETURNED TO ISSUE A REFUND OR SUBSTITUTE.  NO RESTOCKING FEES WILL BE CHARGED FOR EXCHANGES, BUT IN THE CASE OF A REFUND, THERE WILL BE A 25% RESTOCKING FEE TO COVER EXPENSES INCURRED.

IF YOU HAVE A DEFECTIVE ITEM, WE WILL TRY TO HELP WITH ANY PRODUCT DEFECTS THAT MIGHT OCCUR.  ANY PRODUCT WARRANTIES, HOWEVER, ARE THOSE MADE BY THE MANUFACTURER OF THE PRODUCTS.  IF YOU HAVE A WARRANTY ISSUE, WE WILL HELP ASSIST YOU TO THE BEST OF OUR ABILITY.  AS WITH A RETURN TO ANY STORE, YOU MUST RETURN THE DEFECTIVE ITEM, BEFORE A WARRANTY CAN BE CONSIDERED.

ANY PRODUCT RETURNED MUST BE IN SAME CONDITION RECEIVED, ALL TAGS IN TACT, WE WILL NOT EXCEPT ANY RETURNS ON ELECTRICAL ITEMS, ITEMS MAY NOT BE INSTALLED AND THEN RETURNED, ALL ITEMS MUST BE RETURNED IN THE CONDITION SHIPED AND IN MANUFACTURES PACKAGING UNUSED. WE ARE HERE TO HELP OR ANSWER ANY QUESTIONS LET US KNOW HOW, WE WANT YOU TO HAVE A ENJOYABLE BUYING EXPERIENCE.