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Dorman Oil Cooler Line |
Item Specifics- Availability: In Stock, Usually ships within 1 business day. Delivery to PO Boxes or outside of the lower 48 states may take up to an additional week to process.
Upper Inlet
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Before purchase, be sure to check
VEHICLE COMPATIBILITY NOTES
to verify fitment on your particular year/make/model.
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Shipping to Physical Addresses within the contiguous United States |
- Click the "Shipping and Payments"
tab to see shipping costs and estimated delivery dates. If you
need an item by a certain date, please call
us prior to purchase to discuss your shipping options.
- We don't charge handling fees or
calculate shipping costs! eBay calculates shipping fees based on package size, weight and your address.
- All orders will be shipped on our account.
No third-party shipping accounts or warehouse pickup.
- Truck freight quotations are only rough approximations.
Freight charges may be adjusted prior to shipment if your purchase is larger or heavier than initially estimated.
- Orders shipped to California addresses will be charged 7.25% state sales tax, as required by law.
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Shipping to Post Office Box, U.S. Territory, or International Address |
- Shipments to Post Office Boxes, U.S.
Territories and International addresses usually don't ship
until one week after your order is placed because many of
our suppliers will not drop-ship to these addresses. We will have
to special-order your parts to our warehouse in California, then
reship via USPS or prepare customs paperwork for export.
- Click the "Shipping and Payments"
tab to see shipping costs and estimated delivery dates. If you
need an item by a certain date, please call
us prior to purchase to discuss your shipping options.
- Shipments to U.S. Territories and
other countries may take up to four weeks to arrive due to customs processing in your territory or country.
- Your country's import duties, taxes
and brokerage fees are not included in
the shipping fee. Please contact the shipping carrier
and your local customs office regarding fees and taxes in your country.
- Orders shipped via USPS are subject to size limits
imposed by the destination country. Packages in excess of those
limits will be shipped via the next least-expensive method, and may
be subject to increased shipping charges.
- It is a violation of international law to undervalue
or mark purchases as "gifts" on customs paperwork -
please don't ask.
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Payment |
- We accept Paypal, Visa, Mastercard, American Express and Discover.
- An invoice will be sent to the primary email address
listed on your eBay profile within 24 hours of purchase or end of auction. (If you do not receive this invoice, please check your spam folder and then contact us.)
- Purchases paid via Paypal will be shipped to
the "confirmed" name and address on the buyer's Paypal
account. (Paypal does not accept recipient name
or address changes in the "Note to Seller".)
Please call prior to purchase if you would like us to
ship to a different name or address.
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Returns / 30-Day Money-Back Guarantee* |
- 30-Day Money-Back Guarantee!* If
you're not happy with your purchase for any reason (and
the part hasn't been installed or damaged in any way),
please return it within 30 days for refund, less
shipping fees.
- Please contact us for a Return Authorization Number and
return shipping address. Do not return items without
an RA# number, or the package may be refused
and returned
to you at your expense.
- Returned items must be well-packed in
original
manufacturer's packaging and contain everything that was originally
provided, such as packing materials, hardware,
manuals, protective wraps/caps, instructions, etc.
- Be sure to write down the package
tracking number and buy shipping insurance. If your return is lost or damaged
during shipping, we cannot refund you because the item cannot be resold or
returned to our supplier. You will have to submit a claim directly to your shipping company requesting
compensation.
- Items returned 30 to 90 days after
purchase will be refunded with store credit, or charged
a 20% restocking fee (just let us know which you
prefer). No returns of purchases older than 90
days.
- Refunds are issued approximately two weeks after
we receive your return. Please allow this
two-week inspection and processing time before inquiring about the status of your refund.
- * Gasket sets and sensitive electronic items CANNOT be returned if the manufacturer's packaging has been opened. This no-exceptions policy ensures the quality of the components you receive.
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Warranty Exchanges / Defective Items |
- We will exchange any defective merchandise for the same item, as long as our
standard return procedure is followed within 30 days of
delivery. Professional installation is
recommended, as items damaged by improper or failed installation
attempts cannot be returned or exchanged.
- After 30 days the buyer is responsible for
all shipping costs associated with a warranty exchange.
- Special-order items cannot be
exchanged unless there is clear evidence of a legitimate
manufacturing defect, and the defect is verified by our
quality control department.
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Shipping Damage |
- If you receive a damaged item,
please contact us IMMEDIATELY. (Damage claims can
only be submitted to the shipping carrier within seven
days of delivery.)
- Describe the damage and email photos. We will then
submit a shipping damage claim to the carrier. We will reship your order or refund the purchase as soon as the claim is approved and paid, which may take up to four weeks. (You may want to place a second order for the same items while waiting for the carrier to process the claim.)
- You must keep ALL packing
materials and package contents until picked up by the carrier for inspection. Do not return
the item to us without prior authorization, or the claim may be rejected by the carrier.
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