CUSTOMER SERVICE HOTLINE


Hours of Operation: 8am-5pm PST

 

Proper fitment Guarantee

 

If the wrong item item/bolt pattern was shipped, we will exchange it with no additional cost to the buyer. We'll cover all shipping charges if we made the error. To Eliminate / minimize errors, please follow these instructions:

 

• The buyer must email us with the make and model of their vehicle before clicking the buy it now button.
• The buyer must include the make and model of their vehicle in paypal's "additional notes section".
• The buyer must abide by our return policy.

 

100% BRAND NEW Garantee

 

Everything in our Ebay store is 100% Brand new.

Complete payment must be made within7 days of placing your order (buy-it-now option) or winning your bid.

We accept the following:

All major credit cards - Visa, Mastercard and American Express - Please call 1-877-773-3379 to pay with your credit card.

PayPal is also accepted.

 

 

We do not ship to PO boxes and APO addresses

FREE Shipping charges are for the 48 contiguous United States only

All other countries INCLUDING ALASKA, HAWAII, PUERTO RICO, GUAM & THE US. VIRGIN ISLANDS. please e-mail or call us BEFORE BIDDING ON ITEM. At 1(877)773-3379 or (510)429-7008 for price quote.

SHIPPED BY UPS SIGNATURE REQUIRED.

California residents, please add 9.50% sales tax to your order.

All rates are fixed and non-negotiable

Customer cannot choose the carrier and we cannot use the customer account to ship an item, NO EXCEPTIONS.

CUSTOMERS OUTSIDE THE UNITED STATES ARE RESPONSIBLE FOR ANY TAXES & DUTIES TO ENTER THEIR COUNTRY.

International buyers are responsible for any & all customs, brokerage and taxes. These fees to be paid to the courier or government. Please contact your local customers office with further inquires in this issue. Maxspeedperformance.com assumes no liability with the respect to any tariffs, duties or any and all other charges requested or required by country of destination.

 

 

International Orders
** Please include the following Information with your payment **
- Your Full Name
- Your Detailed and Accurate Address
- Phone Number (Post office requires customer's phone number for International delivery)

 

 

All returns MUST be approved before you ship any item back to us. A RMA must be issued by MaxspeedPerformance.

If you ship an item back to us without calling us prior to shipping, we will refuse the package and it will be returned to you.

Shipping, handling, charges are not refundable.
All returned packages will be charged return shipping.
All returns are subject to a minimum 20% restocking fee.

All shipments are done with a signature required.

Refusing a delivery is not an acceptable way to return it. All returns must be pre-approved. Refused packages will be treated as an unauthorized return and will be charged a minimum of 20% restocking fee + double the shipping cost and shipping insurance (the carrier is charging us for both ways). Make sure we authorized your return.

Defective or Wrong Item Shipped

- If the item you wish to return is inoperable but has no apparent damage, it is considered defective.  If you receive a defective or wrong item, please save all packaging material and paperwork, and contact us immediately with the item number, ebay ID, and defect description within 7 days after the date of package arrived, and we will process your request immediately.  Replacement item will be processed and shipped upon return and inspection of the original item.  No Claims will be accepted after 7 days.  Digital photos are required for all cases of defective item.
- Returned items must be in their original packaging and unused condition, or they will be rejected and sent back to you.  Feel free to contact us with any questions.

If you have any questions regarding our return policy please call us at 1-877-773-3379.