Vehicle Identification Number (VIN) – Providing this information will allow us to check the parts for your specific vehicle. Our goal is to provide you with the correct part and fill all orders with 100% accuracy.
Delivery- All delivery times listed are from the day the item leaves the parts department, not from the day you placed the order. If the order is urgent, then please let feel free to email us for immediate delivery. Shipping charges will not be refunded once the item has shipped. All in stock orders placed by 3:00 PM EST (Monday-Friday) will ship same day, otherwise the next business day. All orders not in stock usually arrive at our dealership within 1-3 business days (excluding Holidays and Weekends) and will ship the day they arrive. All vendor items on back order and not available to meet the expected delivery time will be notified by email.
“Limited Availability”- Please email for availability. On occasion our vendors have small quantities of some items which would be available for sale.
Oversized Items- Some auto parts such as: hoods, fenders, doors, bed liners, bed covers, interior pieces or anything unusually large, may require extra shipping charges or specific shipping options due to weight and/or size. You will be notified of any additional shipping charges before the order is processed.
International Shipping- All
International orders including Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin
Islands and Canada must use invoice request (Request Total from Seller) when
purchasing. Please email for shipping
quote before purchase. All shipping prices listed on eBay are for the
Continental
Returns- Electrical items and Supplement Restraint System components (i.e. SRS Modules, Airbags, and Crash Sensors) are non-returnable. Shipping and Handling is non-refundable. Items that have been opened from their original packaging or applied to the vehicle are non- returnable. Restocking fees may apply.
ITEMS MUST BE RETURNED WITHIN: 14
DAYS
REFUND
WILL BE GIVEN AS: Refund or Merchandise
Credit
Return
Shipping is the sole responsibility of the Buyer. Return labels available only on seller errors.
Customer Service- All emails will be answered Monday thru
Friday, 8:00am – 4:30pm. All resolutions
will be handled in a timely and professional manner. We welcome all questions and concerns. Any and all feedback will be greatly
appreciated and reviewed by our Management and Customer Service team.