Please call us for any shipping
assistance or e-mail us. Returns must be made in 14
days of delivery; otherwise we cannot accept the item/s back for any
reasons. Please contact us for any problem/s with your order, or any
replacement or return. We pay for shipping to replacement if customer
receives a damaged or wrong part. If customers ordered a wrong item, they
are responsible to pay for the shipping cost to return the item.
We do not
combine shipping.
International
Buyers-Please Note:
-Import duties,
taxes and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility.
-Please check with
your country's customs office to determine what these additional costs will be
prior to bidding/buying.
-These charges are
normally collected by the delivering freight (shipping) company or when you pick
the item up-do not confuse them for additional shipping charges.
-We do not mark
merchandise values below value or mark items as "gifts"-US and International
government regulation prohibit such behavior.
All international customers
please be advised that all custom taxes and fees are the responsibility of
the BUYER,
not the seller. If you looking to purchase
multiply items please email us
for assistance.
You will get an
automatic feedback as soon as you leave a positive feedback to us. The
system will send you a feedback in a second after you send a feedback to us.
We do our best to get our customers satisfaction.
We take great
pride in customer service, if you are happy with our products and service
please leave 5 star positive feedback. If for any reason, you are not happy
with the product please contact us, we are always available to help.
Hours:
8:00 a.m. - 5:00 p.m.
Address:
7295 Coldwater Cyn. North Hollywood, CA 91605
Toll Free
number: 866. 981.4929
>How
Long Does It Generally Take To Process An Order?
It takes one to two business days
for us to process an order (prior to shipping it). Once the order has
shipped, your estimated time of arrival will be determined by your selected
shipping method and your local UPS guidelines for delivery.
>Can
The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on a
package. You can make arrangements to pick up a package from your local UPS
shipping center.
>How
can I pay for my item?
We accept Paypal and most major credit
cards. Credit cards over the phone will be shipped to the billing address on
the card only. To place a phone order please call (866) 981-4929.
>Do
you ship internationally?
Some of our items do ship internationally.
Please note that the buyer is responsible for any and all import/duties fees
and taxes that may apply to the order.
>Will
I receive a tracking number once my item ships?
Yes. Once your item was been processed for
shipping, we will email with your tracking information. On occasion, some
tracking numbers may take 24 hours to fully register in the USPS or UPS
tracking systems.
>How
do I return an item I've purchased?
Items can be returned within 14-days of the
original purchase. All returns must be in the original condition.
>Can
you ship to another address? (Only to Paypal Customers)
Yes. We can ship
orders under $300.00 to another address; however the address must appear on
the paypal statement.
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