Please call us for any
shipping assistance or e-mail us. Returns must be
made in 14 days of delivery; otherwise we cannot accept the item/s back
for any reasons. Please contact us for any problem/s with your order, or
any replacement or return. We pay for shipping to replacement if customer
receives a damaged or wrong part. If customers ordered a wrong item, they
are responsible to pay for the shipping cost to return the item.
We do not combine shipping, however if you
looking to purchase multiply items please email us for assistance.
All international customers
please be advised that all custom taxes and fees are the responsibility of
the BUYER,
not the seller. If you
looking to purchase multiply items please email us
for assistance.
You will get
an automatic feedback as soon as you leave a positive feedback to us. The
system will send you a feedback in a second after you send a feedback to
us. We do our best to get our customers satisfaction.
We take great
pride in customer service, if you are happy with our products and service
please leave 5 star positive feedback. If for any reason, you are not
happy with the product please contact us, we are always available to help.
Hours: 8:00 a.m. - 5:00 p.m.
Address: 7295 Coldwater Cyn. North Hollywood,
CA 91605
Toll Free number: 866. 981.4929
>How Long Does It Generally Take To Process An Order?
It takes one to two business
days for us to process an order (prior to shipping it). Once the order has
shipped, your estimated time of arrival will be determined by your
selected shipping method and your local UPS guidelines for delivery.
>Can
The Signature On My Package Be Waived?
We apologize, but for security purposes, we cannot waive the signature on
a package. You can make arrangements to pick up a package from your local
UPS shipping center.
>How
can I pay for my item?
We accept Paypal and most major credit
cards. Credit cards over the phone will be shipped to the billing address
on the card only. To place a phone order please call (866) 981-4929.
>Do
you ship internationally?
Some of our items do ship
internationally. Please note that the buyer is responsible for any and all
import/duties fees and taxes that may apply to the order.
>Will
I receive a tracking number once my item ships?
Yes. Once your item was been processed
for shipping, we will email with your tracking information. On occasion,
some tracking numbers may take 24 hours to fully register in the USPS or
UPS tracking systems.
>How
do I return an item I've purchased?
Items can be returned within 14-days of
the original purchase. All returns must be in the original condition.
>Can
you ship to another address? (Only to Paypal Customers)
Yes. We can ship
orders under $300.00 to another address; however the address must appear
on the paypal statement.
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