International Shipping Cost
If you are not able to find your shipping fee in the Shipping Tab, because this item is an oversize product, Please email us your Postal Code & Country and we will calculate a accurate Shipping Cost base on your provided info.
Free Shipping Info
Most Items we offer Free Shipping within United Stated Lower 48 states ONLY. Due to the Shipping Rate and Carrier delivery limitation for HI, AK, PR, GU, VI, APO/FPO/DPO/AE Buyer. Most items we are not able to offer Free Shipping for these addresses. If you have any question for the shipping fee and to avoid the confusion, please contact us to confirm shipping rate before making purchase.
Shipping Rate Check for Puerto Rico Buyer
Due to eBay System Error. In order to get the accurate shipping rate for PR buyer, please choose United States (Do Not choose Puerto Rico) as country in the shipping section, then type in your mailing zip code then click (Get Rate). You will see the correct postal rate. Due to Geographic reason, we are not able to ship most items by UPS. We can only ship product by USPS Priority Mail Only.
Shipping Methods
We DO NOT accept Local pick up.
Most orders will ship via USPS First Class / Priority Mail or FedEx / UPS or the best suitable carrier for the specific size of the product.
Shipment Work Time
We process shipment Monday to Friday (excluding holidays). Orders received during Friday, Saturday, Sunday & Holidays will be shipped the following business day. Most items will be shipped within 1-2 business days after payment received.
Back Orders
Item on backorder will be notified by email. Full refund will be issued if item is on backordering for more than 20 days. We continually seek updates on backordered items and regularly update your order status until the backorder is filled. Rest assured that backorders do not get lost or forgotten about. If immediate availability is a concern, please call and we will stock-check the item at the manufacturer.
Customer Charger and Brokerage Fee for (International Buyer)
Package is being shipped out from United States Warehouse. Shipping & Handling cost listed in the description does NOT include the custom charge and brokerage fee associated with the shipment. We always marked package as gift item, in most case. KMXpress is NOT responsible for all the custom charges and brokerage fees associated with the shipments. Buyer is responsible for the custom charges and brokerage fees associated with the shipment, for which would be determined by the custom when the shipment is delivered to the buyer.
KMXpress cannot estimate the custom charge and brokerage fee for the International buyer.
Undeliverable Shipment
Refuse to pay Duty – If the shipment returned back to KMXpress because buyer refuses to pay for the custom charge and brokerage fee associated with the shipment, KMXpress reserves the right to recollect the shipping & handling charge listed in the item description plus 20% restocking fee of the item price and the associated fee charged by the shipping carrier for the returned item.
Insufficient Address – If the shipment returned back to KMXpress because buyer provided an insufficient address, buyer is responsible to re-pay the actual shipping cost for re-send the package.