Quality Assurance:

We believe great companies are built on outstanding customer service.

For any reason if you are unsatisfied with your purchase at any time please contact us and we will do everything we can to make you a satisfied customer.

Warranty:

Warranty information is stated in listing. In the unlikely event you need to make a warranty claim, we will take care of this for you.

First, we will determine if your item needs repaired or replaced. We will handle the return with the manufacturer, and issue RMA # should your item need to be returned.

Use our Live Chat feature, or email us using the "ask seller a question" option in the upper right of this listing

Returns:

Returns are accepted with RMA# only. Use our Live Chat Feature or email us using the "ask seller a question" option in the upper right of this listing for an RMA#

Returns are accepted up to 30 days from purchase date. Any item found to be defective, or not as described, the buyer will be sent a return shipping label and a full refund.

For non-defective returns, buyer is responsible for return shipping charges and refund will be less E-Bay fees and our original shipping cost. Items must be returned with all original packaging and any included items.

There is a 0% restocking fee if item comes back in original condition.

Items that are not returned in original resalable condition are subject to a 20% restocking fee. We charge this 20% restocking fee on returned items only if item is clearly used or damaged.

Shipping:

Free Shipping offer is limited to lower 48 States only.

Orders paid by 2 PM EST Mon-Fri ship same day.

We are not open on Saturday or Sunday

Domestic Shipping:

We use UPS Ground and USPS Mail only for all domestic shipments in the lower 48 States. We use USPS Priority Service for HI, AK, PR and APO addresses if available.

APO, AK, PR and HI must contact us prior to purchasing item for a shipping quote first.

Shipping fees to APO, AK, PR and HI will be calculated individually and added to customer invoice prior to paying for item.

International Shipping:

We use USPS Priority only when shipping anywhere other then the USA.

Import duties, taxes and charges are not included in the item price or shipping charges.

These charges are the buyer’s responsibility. Please check with your Countries customs office to determine what these additional costs will be prior to purchasing item.

These charges are normally collected by the delivery company or when you pick the item up. Do not confuse these charges with additional shipping charges.

We do not mark merchandise values below value or mark items as “gifts”

US and International Government regulations prohibit such behavior. Please do not ask us to falsify shipping documents. This is a Federal Crime.

Refunds will not be given on refused/undeliverable International Shipments for any reason. NO EXCEPTIONS.

Sales Tax:

We charge a sales tax for any item purchased in the States of Florida and North Carolina.