We do our best to describe items accurately. We do not claim to be experts or know the history of individual items. Buyers are always welcome to inspect items in person at our location or request additional information or pictures. Items may be returned for a full refund of the purchase price within 14 days of purchase. Shipping is non-refundable. All items must be returned in the original condition to receive a refund. This means that if you purchase a new or sealed item, it cannot be returned unsealed or used.
Items can only be returned if one or more of the following applies:
1. The item is described as “working” and arrives dead on arrival. This does apply to a used item that is a bit finicky, has scratches, or powers on but doesn’t do everything expected. If an item is sold for parts/not working – this does not apply.
2. We sent the wrong item.
3. The item is damaged to an extent where it obviously does not match the description or pictures (many times this means it was damaged during transit)
We do not accept returns just because you decided you no longer want an item, it didn’t match your couch, or you found another deal somewhere else. We sell on consignment and pay all of our consignees after their items sell. This means accepting a return comes out of our pockets – when we only made a small percentage on the item in the first place. Please read all descriptions, examine all photos, and make sure the item is right for you before bidding. No warranty is made with respect to the accuracy of any information provided to bidders regarding auction items, provided in either written or image form, and bidders should rely solely on their own investigation and/or research of the item they place bids on. All items are offered for sale “AS IS.” Seller makes no warranty, guaranty or representation of any kind, expressed or implied, as to the merchantability or fitness for any purpose of the items offered for sale. If we have a guarantee of functionality for an item and it is not working when it is received, please report any problems with functionality within 5 business days, as we will need to pay the consignee of these items. Reporting functionality issues more than 5 business days after arrival will forfeit any future claim. Bidding on this item entails acceptance of this contract. Please retain all packaging for insurance claims. If the buyer does not cooperate with the insurance process and we are unable to recover the insurance claim, we are not responsible for the damaged item. |