Payment
We accept payments via Paypal, Mastercard and Visa as well as debit cards with the Mastercard or Visa logo. We do not accept any type of International Payment at this time. Please allow PayPal ePayments at least five (5) business days to clear.
Sales Tax:
All State of Illinois residents will be charged state and local sales tax during the payment process. In addition, as required by Illinois state law, sales tax is required on shipping and handling charges for all shipments terminating within the State of Illinois. *** Please note that if you reside outside the State of Illinois and you pick your item up locally in Illinois, ownership of your item transfers within state lines and you are required to pay sales tax. This is State Law. ***
International Buyers:
We will not ship internationally nor will we accept bids / payments from international buyers at this time. We cannot ship to other countries, territories, or U.S. Islands (including Puerto Rico, Virgin Islands, Guam, etc.).
Payment must be completed within 4 days of the close of auction, and all PayPal or Credit Card payments must be made within this time period. If payment isn't received within this time period, the order will be revoked, a Non-Paying Bidder alert will be filed, AND WE RESERVE THE RIGHT TO RELIST & SELL THE ITEM AGAIN ON EBAY.
Shipping
Packages are usually shipped within 3 to 5 business days of payment receipt (excluding Saturday/Sunday/Holidays). Shipping costs for all orders can be determined by the shipping calculator in this auction. All orders are shipped via FedEx unless USPS Priority is specified. Fedex does not ship to P.O. Boxes - if a P.O. Box is required additional charges may apply to ship your item via USPS. Please bid accordingly. Hawaii, Alaska, & US Territories will be shipped via USPS and will require additional postage from our posted flat rate prices.
Combined shipping is done at the sellers discretion. If you purchase more than one item from us, they may arrive in separate packages.
Any item sold over $200 will be shipped with a required Signature Confirmation.
Local Pick Up: Local Pick Up is available (unless otherwise indicated). Please call us at 866-943-3229 or contact us via eBay messages if you would like to arrange pick up of your item at our Bolingbrook, IL 60440 store location. Items should be paid for prior to picking up (if you purchased a large item (e.g. furniture, appliances, etc.), please call us first to verify the pick-up location of the item). We request a courtesy call in advance so that we may have your item ready for you. An item that is purchased as a local pick up must be picked up within 5 business days of the end of the auction. If it is not picked up, a storage fee of $10.00 per day, per item will be charged unless prior arrangements with the staff of iSold It of Bolingbrook have been made. If the item(s) is not picked up within 30 days, we'll create a seller account for you and the item will be resold on eBay. The funds of that new sale will be applied to the storage fees incurred and the remaining balance from the sale (if any) will be mailed to you in the form of a paper payment. All local pick-ups will be charged state sales tax + a minimum $5.00 handling fee.
Returns
Returns are accepted ONLY if the item was grossly not as described and/or photographed in the auction. All information contained in this listing is considered reliable.
Buyer must contact us at 866-943-3229 or contact us via eBay messages to initiate a return within 48 hours of receiving the item. Buyer is responsible for return shipping/declared value charges. Original shipping & handling charges are NON-REFUNDABLE.
We security mark all items before shipping. Prior to refunding payments, we must verify security markings and compare pre-auction photos / archived information of the item.
Shipping Claims:
We want your item to arrive promptly and safely. Our store professionals use first-quality materials to pack items with care. There are rare occasions when an item is lost or sustains damage during shipment. Please call us to initiate a claim with the shipping carrier. You must contact us within 48 hours of receiving the damaged item. Please retain all packaging and provide photos of the packaging and damage if available. The claims process takes approximately 10-21 business days. Once the claim from the shipping carrier is approved & paid, we will issue you the appropriate refund.
About Us
It is our highest goal and best intention to provide exemplary customer service. Open and honest two-way communication is the key. If you feel that you cannot leave 5 star feedback for any reason, please contact us so we may resolve the situation prior to feedback being left.
Please call our store at 866-943-3229 for IMMEDIATE attention regarding ANY issues or concerns.
Our store hours are:
Monday - Friday from 10:00AM - 7:00PM (CT)
Saturday from 10:00AM - 4:00PM (CT)
Sunday we are closed.
Legal
ISI is not the owner or seller of these goods, but merely a bailee acting on behalf of the seller to facilitate the sale of the goods by holding the goods until such time as a sale is completed and the goods are shipped to the buyer.
ISI has used its best efforts to inspect the item(s) for sale and create descriptions and furnish photographs that fairly and adequately depict the type, condition and image of the goods at the time of sale. ISI makes no express or implied warranties or representations regarding the condition or suitability of the goods and to the extent allowed by law, specifically disclaims any express or implied warranties, including but not limited to any warranty of merchantability or fitness for purpose.
ISI reserves the right to cancel bids on any item due to feedback.
ISI learns or determines that an item is priced incorrectly, any sales made may be revoked and the error will be corrected. We apologize for any inconvenience this may cause you.
