Our intention is to not only provide our customers with the products and services of their needs but to help make their automotive experiences as simple and pleasant as possible. Quality Management - Product quality is of up most concern in an industry where there is a lack of governmental regulation, so The WheelerShip spends a great deal of time and energy researching its remanufacturers. Although there are no legal restrictions on remanufacturing wheels there are standards created by organizations such as the International Organization of Standardization (ISO) and the Society of Automotive Engineers (SAE). At The WheelerShip we work solely with the highest quality remanufacturers, many of which are ISO 9001 and SAE J2530 certified, so our customers can find replacement wheels that truly are just like new. Photography – In order to help our customers feel confident that they are making a fully informed purchase, we try to take pictures of the actual wheel for sale (rather than generic placeholder photos).  We also take multiple pictures of each wheel showing a 360 degree view, further clarifying the quality of the entire wheel.  We want our customers to know exactly what it is they are buying.  As for our listings with proxy photos we guarantee the quality of the purchased wheel will match the quality that is seen in the photos. Shipping – At The WheelerShip we take the time to stock and inspect every wheel before listing. This gives us the opportunity to ship wheels the same day that they are ordered, as long as the order is made before 5:30 PM EST. Having our customers receive their wheel as soon as possible is our priority. Price – Price is important to our customers, and although our prices are certainly competitive, our quality control model does not always permit us to have the lowest prices. So we have created a money back exchange program to decrease the overall cost for our customers while also offering an environmentally safe way of disposing of their old wheels.    Feedback We are committed to your satisfaction. We will automatically leave positive feedback for buyers within 24 hours of receiving payment. Feedback is an important asset on eBay for buyers and sellers alike, so if you are satisfied by your experience with The WheelerShip we would greatly appreciate it if you could take a moment to leave us positive feedback with 5 star ratings. If you are not completely satisfied please contact us to give us the opportunity to improve your experience. Please know that your positive feedback and 5 star rating on eBay are appreciated and vital to the growth of The WheelerShip. Thank you.

We accept payment in the form of all major credit cards and PayPal. Payment may be made via eBay or telephone. Items will not ship until payment is received. We are required to collect 8.875% sales tax to all orders shipped to NY state residents. This will be added to your order upon checkout. International Orders International orders can only be made via PayPal or wire transfer. Please contact us at 1-877-788-8283 for more information.

Shipping

We offer same day shipping for items purchased before 5:30 PM eastern time! The quoted shipping price applies to the 48 contiguous states.  For quotes on other locations or for rush shipping, please feel free to contact us at 1-877-788-8283. We do not ship to P.O. Boxes, APO’s, FPO’s or military mail boxes. International Orders Please contact us prior to checkout for an accurate shipping quote. Buyer will be responsible for all taxes and tariffs.

Color Matching

We pride ourselves on providing the best possible color match, but due to the nature of remanufactured wheels, it is impossible to guarantee color matching. All of our remanufactures use computerized systems to match the factory color. To further improve the satisfaction of our customers we then inspect every wheel prior to listing making sure the color is as close to factory as possible.

Return Policy & Warranty

Customer satisfaction is very important to us at The WheelerShip. We want our customers to feel free to return any wheel for any reason that leaves him or her unsatisfied, as long a sales representative is contacted within fourteen 14 business days of receipt and the wheel has not been mounted or altered in anyway.  We do not charge restocking fees but the customer is responsible for the exact cost of return shipping, not the flat rate charged at check out, unless the product is found to be damaged or defective.  All items must be returned in the same condition in which they were received.  Warranty Limitations We also offer a 90-day warranty on the finish for this product. The WheelerShip will not warranty wheels that have been subject to any misuse of abuse, including the following: Damaging the surface due to neglect, road salt, harsh conditions, or improper wheel care including cleaning with abrasives brushes and/or strong chemicals. Damaging the surface during tire mounting and installation, including using improper tools and damages that are created by wheel weights. Loading the wheel beyond the applicable maximum wheel load or using a tire that is oversized. Accidents, including those that result in nicks, scratches, or other surface blemishes. The use of spacers or adapters of any kind.