Welcome to SantaCruzPawnBis! We are a family owned pawn shop located in Santa Cruz, California. We have a wide variety of products available from jewelry, watches, and gems, to estate collectibles and antiques! We are constantly posting new auctions, so please check back often!
Our shop hours are Tuesday through Saturday, 11am to 6pm, Pacific Standard Time (PST). If you have any questions feel free to call us at: (831) 469-7296 or email us directly at scpawnebay[at]gmail[dot]com
We are CLOSED on Sundays and Mondays and will be unavailable to answer any questions, so please expect a delay in response.
We accept payment for all transactions via PayPal through eBay checkout only. Winning bidder must make payment within 7 days of auction close. If the payment is not received within 7 days, the item will go into unpaid status and we will relist the item. If you know that you cannot pay within the allotted 7 days, please contact us to make special arrangements.
For items shipping within California, buyer must pay California State Tax, no exceptions.
E-Checks are accepted, but item will not ship until payment has cleared. E-Checks take approximately 4-6 business days.
Buyer must pay shipping. Combined shipping is available. If combined shipping is not reflected at time of checkout please request a revised invoice via eBay prior to making payment. For a more accurate shipping quote, please contact us with your city, state, and zip code.
We cannot send your package to anywhere other than what address eBay provides us. If you wish for us to send your item to another address, you must update your eBay account with the new address and send us an email verifying the new address.
Domestic Shipping:
Smaller items are shipped via USPS while larger items will be shipped via UPS. FedEX shipping is available by request.
International Shipping:
Due to a high volume of international packages lost by the USPS, we no longer offer USPS as an international shipping option. All international packages will be sent via UPS or eBay's provided Global Shipping Program. Many countries impose their own customs, duties, tariffs, taxes, etc on items being shipped to a foreign country. Buyer is responsible for all incurred fees. Shipments will be declared as merchandise. Legally we are not able to mark any shipments as a gift or change the declared value any lower than you paid.
If you live in California, you may pick up your item in our store. Please contact us, letting us know that you wish to pick your item up in store. Bring a copy of your invoice to our store and you may pick it up free of charge. You will not receive an extra discount for picking up your item in store, only waived shipping charges.
Our store address is:
1101 Pacific Avenue
Suite F
Santa Cruz, CA 95060
Our store hours are: Tuesday-Thursday: 11am-6pm, Friday-Saturday: 11am-7pm, and Sunday: 11a-4pm.
We provide a 14 day return policy. We strive to provide accurate descriptions and photos of the items we are selling. If you feel you have received an item that is not as described, or have an issue with the item, you must contact us within three days of receipt of the item to obtain a return authorization. Once you have received a return authorization, open a "return item" case via eBay.
Once the return case has been opened, please ship the item to:
Santa Cruz Pawn
1101 Pacific Ave.
Suite F
Santa Cruz, CA 95060
U.S.A.
Buyer must pay return shipping.