Questions?
Please call (360)636-2000 Monday-Friday 9:00-5:00 Pacific time
Please check out our eBay store for more powersports products!PAYMENT: We accept Paypal online or Visa/Mastercard/Discover over the phone--Credit/debit card payment must be phoned in at (360)636-2000
ASK A QUESTION/EMAIL: We
attempt to answer all questions as soon as possible, usually within one
business day. Questions during evenings or weekends may have a slight
delay in response as we are a retail business.
SHIPPING:
Most fixed shipping and free shipping rates on eBay ads only apply to
the lower 48 states. Shipments to Alaska, Hawaii, APOs, Puerto Rico,
Guam and international locations may have additional shipping costs
applied. Please contact us for
more information. Many of our products are shipped via USPS. Please be
aware that USPS does not always scan their packages so the tracking
number may not have any information until it is delivered. Our parcels
are picked up by USPS the same date or the next postal service day that
the tracking number shows being generated.
**PO BOX Addresses: Please provide BOTH the PO BOX and PHYSICAL ADDRESS**
COMBINED SHIPPING DISCOUNTS: For
multiple quantities of the same item, just change the quantity in the
box next to "Buy It Now" and eBay will automatically calculate the
discount. For combined orders with different items, use "Buy it Now" and
then "continue shopping" on each item and then prior to completing the payment, use
the "request a total from seller" link in checkout and we will adjust
the shipping total and send you a new invoice. If multiple item numbers
are purchased and paid without using "request a total from seller", a
combined shipping discount will not be offered in a refund form.
Multiple items must be paid in a single payment in order to qualify for a
shipping discount.
INTERNATIONAL BUYERS: Customs
fees, brokerage fees, taxes, or duties are the buyer's responsibility
and are not included in the cost of shipping listed on the eBay ad. Item
values will be stated as the amount paid for that item (excluding
shipping). We can not mark items as "gifts" or change the value.
INTERNATIONAL SHIPPING/TRACKING: We ship USPS (United States Postal Service) First Class Mail International, Priority Mail International and Express Mail International.
Please be aware that First Class International Mail and Priority Mail
Small Flat Rate Boxes and Envelopes do not have tracking capability.
Please allow up to 60 days for delivery.
International delivery time-in-transit estimations:
15-60 days for USPS First Class Mail International and Priority Mail Small Flat Rate boxes and envelopes
7-20 days for USPS Priority Mail International
4-12 days for USPS Express Mail International
WARRANTY: If
any products are found defective, we will assist in resolving the
issue. The product will need to be returned to us or the manufacturer to
determine if a replacement item will be issued. However, it is at the
discretion of the manufacturer to determine if the item is defective.
EBAY LISTING: We
strive to make our eBay ads complete and accurate. Most pictures shown
are provided by the product's manufacturer and may be generic to cover
many models of vehicles. Some items may have a slightly different
appearance than what is shown in the picture. Please review the entire
description to verify proper fitment.
852 Vandercook WayLongview, WA 98632USA(360)636-2000
