• As a result of lighting and camera variations, product images may not reflect the exact physical color of our products •

• What are the shipping method? All domestic shipments are made via UPS Ground or United States Postal Service either by regular airmail (3-5 days) or Priority Mail (2-3 days) depending on the type or size of products purchased. Majority of our orders will be ship within 1 business days (mostly within 24hrs) (All mail transit time stated above is best estimated but not guaranteed.)
• How much is shipping and handling (S&H)? Customers within the lower 48 states, with a physical address, will get free shipping.
• International shipment: transit time does fluctuate (Mostly 3-5 Days).
• Please note that International customers will still be responsible for import duty taxes, this fee is charged by the government. For more information, please refer to UPS.
• We are unable to ship any item(s) to P.O. Box address buyer must provide physical address when ordering. Please note that we are not responsible for any kind of delay if P.O. Box address or any other undeliverable addresses were provided.
• For shipments to California addresses, we are required to collect 9.00% Sales Tax.
• All payment are expected within 7 days after the last winning auction is closed. We reserve the rights to file Non-Paying Bidder Alert if the payment is not received 7 days after the auction ended,
• Please be sure to ask all questions prior to bidding.
• Bidding on multiple auctions? Simply wait until all of the auctions are ended. Complete the checkout from the most recent email that you received from us.

• Damage or Lost in Transit

  If your item is received damaged, within 48 hours, contact our customer service department to file a UPS claim for the damaged item(s). The following day, UPS will make 3 pick up attempts to bring the package back to their station for inspection (5-8 business days inspection time required from UPS). A replacement is sent out immediately once the package arrives to our warehouse.

  If a delivery confirmation states that your item has already been delivered, contact our customer service to file a lost claim with UPS. UPS will then start a trace on the package (5-8 business days inspection time required from UPS). UPS will be in contact with you for further information if needed.

• We stand behind the products we sell. If for any reason you are not satisfied with your purchase, we'll be happy to process an exchange or refund the product less S&H within 60 Days of your purchase. All return items will require a RMA number, which is given by our Customer Service Department only. Please allow 10-14 days for returns and exchange to be process.
• Please inspect all your order(s) upon receipt.
• As a result of lighting and camera variations, product images will not reflect the exact physical color of our products.
• All return items MUST be in brand new condition which means the item is never installed and kept in the original packaging, otherwise you will be subjected to a 20% restocking fee.
• We will not reship replacement(s) before we get a claim approval for the lost or stolen item(s) or the returned item from customers.
• In most cases, all shipping and handling fees are non-refundable, unless it has been approved by our Customer Service Department.
• Any item(s) that the buyer states as defective will be tested by our Returns Department, if there is no problems or errors found during testing, there will be a mandatory 20% restocking fee for the price of the item.
• Once the RMA# is issued, the buyer will have 30 days to return the item, if any items that is return after 30 days, the item(s) are subject for rejection. If the items are returned without an RMA#, we reserve the rights to reject the item or charge the buyer a 20% restocking fee.
• All items are brand new unless otherwise stated.
• Most of our item(s) are plug and play, however PROFESSIONAL installation is highly recommended. Buyer assumes all risk on usage.