Guarantee and Returns Most parts we sell through eBay Motors come with a Hassle Free 180-day money back guarantee unless otherwise stated. The 180 day period starts when you take possession of the part. No labor warranty is provided.
In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price. No refund on deposits or unwanted special order parts or special "cut" items.
If you have an issue with an item please contact us for details within the 180 day period.
If the item was not as described in the listing we will replace it FREE of charge or refund your full purchase price. If you ordered the wrong part then original shipping charges and return shipping charges are not refunded.

Shipping UPS tracking numbers can be found by following instructions found HERE.
B&R Auto ships all over the WORLD via UPS ground. Other options are available, please call or email.
We ship to Alaska, Hawaii, Puerto Rico, APO, FPO and INTERNATIONAL for additional shipping fee. Please no PO Box.
Pick up at our facilities is available. Please email us prior to your purchase to arrange pick up.
Items will be shipped within 48 business hours of purchase.
Please allow 5-10 days for delivery, longer for International orders. We ship via UPS from Oregon or Washington as well as Nevada, so please allow proper time. Most areas in the US are within 5 days. No Expedited shipping is available.
If an item arrives damaged, please contact us within 24 hrs for instructions.

Payment Policies We accept immediate payment using PayPal only.
Sales Tax will be applied to all orders shipped to the state of Washington and Nevada.
If you have a resale certificate please contact us for redemption instructions prior to your purchase.

Help We strive for excellent customer service and satisfaction. Please see email/call us if you need any help.
Parts Grading. A standard code system is used to communicate the condition and quality of parts. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it. Please always read the NOTES above under Part Detail to see any special comment about this part.
A Grade- It works and looks like it should for the age of the vehicle it came of off.
B Grade- The second level quality part. It is of average miles and still in good used condition.
C Grade- The third level quality part. It has higher miles and/or light damage, not as nice as an A or B part.
No Grade - A part that has not yet been graded.
To learn more about Parts Grading click HERE.

Contact Us If you have a question about a part please contact us BEFORE purchasing. Our main contact method is by email. We try to answer all emails within 24 hours, Monday - Friday, 8 AM to 5 PM Pacific Standard Time. Please give us a chance to rectify any and all issues.
Please email any questions about needing more parts or requesting other parts to contacts on our ABOUT ME page.