Payment

We accept PayPal or cash (local pick-up only). You can pay with any major credit card through PayPal. No PayPal account is required to make the payment.

For local pick-ups, you can pay for the purchase in person at the time of pick-up.

Shipping

We use major shipping carriers (UPS, USPS, FedEx, DHL, etc.) and we ship internationally to different countries. If we offer free shipping for an item, usually it applies to shipping within the lower 48 U.S. states only. Expedited shipping services are available too. We usually ship within 1 business day.

After the item ships, we will email you the shipping status with a tracking number. If you do not receive a shipping email from us within 3 business days of your purchase, please check your email JUNK/SPAM folder for this email message. Or you may contact us to get a shipping status at any time.

For local pick-ups, please contact us to make the arrangement in advance. You can pay for the purchase in person at the time of pick-up.

Returns

We offer excellent return policies! We guarantee 100% customer satisfaction or your money back. If you are not fully satisfied with the purchase for any reason, you may return the item to us for a refund within the return period as follows:

• Computers:
  60-days
• Auto Parts:
  30-days
• All Other Products:
  30-days

If there is any issue with your purchase, please contact us first and we will do our best to help you resolve the problem. If the issue still remains, then you have the choice of either sending the item back to us for a refund or replacement.

Please contact us to obtain a return authorization first. The buyer is responsible for the return shipping cost unless the item is dead on arrival (DOA) or otherwise agreed by both parties. When sending the product back to us, please make sure it is packed in its original packaging with all accessories. Upon receiving and verifying the returned item in good condition, we will issue a refund to the buyer's account via the original payment method. We may only issue a partial refund to the buyer if we determine the returned product is incomplete or has missing accessories. For exchange or repair, we will ship the replacement to buyer at our cost. Alternatively, the buyer may also want to contact the manufacturer directly for faster warranty or RMA services.

Support

We provided the best customer support! A glance at our feedback reveals our excellence in this area! Taking care of our customers is always our #1 priority and we guarantee that our customers will receive the best customer service possible.

By default we communicate with our customers through email. If you have any question, you may contact us via eBay's message system or send us an email directly. We usually respond to our customer’s email within one business day. If you do not receive a reply from us within this period, please check your email JUNK/SPAM folder. In the case of needing emergency support, you may provide us with your contact number, and our experienced technician will give you a call to help you troubleshoot the problem.

*** IMPORANT ***

If there is any issue with your purchase, please contact us first before opening a case or leaving any negative feedback on eBay. Most issues can be resolved by communicating with us. We will give our best effort to help you find a solution. If the issue still remains, then you have the choice of either sending the product back to us for a replacement or refund within the return period. We guarantee that we will do everything we can to make you a happy customer.