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1.We only accept PayPal.
2.PayPal is the only online payment method we accept.
Please make sure you have a valid/confirmed PayPal account prior bidding.
Shipping
1, All our parcels are shipped via Registered or standard AirMail from China within 2 working days;
2, The different delivery time
Economy delivery Shipments delivery time to US: 7 to 15 business days;
Other countries: 20-25 Working days
Optionally, Express Shipments with tracking service via EMS with a quoted delivery time of 5 to 7 business days is also available. Please contact us for a price.
Sometimes shiping time may has a little delay, such as Customs check packages strictly ,Bad wether,Holidays
PLEASE NOTE:
1. Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
2. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Feedback
If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
If you plan to give us a neutral/negative feedback, please write to us immediately so that we can do our best to resolve your problem.
Contact
If you have any questions, our Customer Service staffs welcome you to email/talk us. We strive to answer all questions and resolve any problems as quickly as possible.
Business Hours: Sun-Fri 9:00-24:00 (Beijing Time GMT+8:00)
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
