New Century BMW Motorcycle warrants all merchandise to be free from defects for a period of 12 months/ 12,000 miles (whichever occurs first), or expressed manufacturers warranty, whichever is greater. New Century BMW Motorcycle will not guarantee parts which became defective due to improper installation or if they are used in any other manner not intended by the manufacturer. The warranty period begins from the date the product is purchased by the customer. New Century BMW Motorcycle does not cover labor costs for removal or damage resulting from delay or loss of use in service or repair for incidental or consequential damages arising from defective product.

If for any reason you are unsatisfied with your purchase from New Century BMW Motorcycle, we will be more than happy to exchange your product. Refunds and exchanges are issued during the 30 days following the date of shipment. Shipping charges are non-refundable. Buyer pays return shipping cost

1. Send us an email regarding the problem and your item number 2. Return authorization will be issued upon the approval of return. 3. Please include print of the return authorization email and item/s to the following address:
New Century BMW Motorcycles
Merchandise Returns
3001 W. Main St.
Alhambra, CA 91801

you need to cancel an order, call our friendly customer service specialists at
626-282-2233 and they will be happy to assist you with your request if it is still possible to cancel the purchase. If your order has already completed processing for shipment, we will be happy to issue a Return Authorization for you to send back your order once it's delivered. Please don't refuse delivery of your shipment, as this will result in a $5 shipping and handling fee.