Returns & Exchanges
Bikershadescom strives for your 100% satisfaction. We believe in the motto, "A HAPPY Customer is a REPEAT Customer" (However, please understand there's nothing we can do for broken glasses if they were run over by your friend's truck, or accidentally used as a weapon.)
If you have anything negative you want to tell us, please email us first BEFORE you provide any negative feedback. There's nothing we can't fix. Thank you in advance! Also, please do not file a case before contacting us first.
If the sunglass is too big or too small, we can recommend a style that fits you. Please email us the following information: are you male or female?, your helmet size?, height and weight?, and anything unique about your nose bridge (high, low, normal)? Click on the 'Sunglass Sizing Help' Link on the 'Helpful Links' section on the right, and include your head size too.
EXCHANGES WITHIN UNITED STATES are accepted within 14 days after delivery date. Product must be in original condition and packaging. Sunglasses must not have been worn. You will receive credit for the full purchase price. To exchange a product, please obtain a "Return Authorization" from us by emailing us the following information:
1. Ebay User ID
2. Item #
3. Date of Purchase
4. Reason for Return or Exchange (If the sunglass is too big or too small, we can recommend a style that fits you. Please let us know if you are a male or female, your helmet size, height and weight, and anything unique about your nose bridge. Click on the 'Sunglass Sizing Help' Link on the 'Helpful Links' section on the right, and include your head size too. )
We will reply to your email with specific instructions, and send you a PayPal bill to cover postage required to send a new pair back to you.
RETURNS WITHIN UNITED STATES are accepted within 14 days after delivery date. Product must be in original condition and packaging. Sunglasses must not have been worn. We will gladly refund back the full purchase amount minus the original shipping and handling fees. Customer is responsible for postage to ship product back to us. (If, on rare occasion, the sunglasses are defective, we will refund the shipping fees you incurred for the return.)
If the sunglass is too big or too small, we can recommend a style that fits you. Please email us the following information: are you male or female?, your helmet size?, height and weight?, and anything unique about your nose bridge (high, low, normal)? Click on the 'Sunglass Sizing Help' Link on the 'Helpful Links' section on the right, and include your head size too.
To return a product, please find the item in My eBay and select Return this Item from the More Actions drop-down menu. From there, you will specify a reason for the return, and print all necessary shipping labels. A 10% restocking fee will be apply. For more information, see: http://pages.ebay.com/help/buy/return-item.html
INTERNATIONAL EXCHANGES are accepted within 14 days after delivery date. Product must be in original condition and packaging. Sunglasses must not have been worn. You will receive credit for the full purchase price.To exchange a product, please obtain a "Return Authorization" from us by emailing us the following information:
1. Buyer User ID
2. Item #
3. Date of Purchase
4. Reason for Return or Exchange (If the sunglass is too big or too small, we can recommend a style that fits you. Please let us know if you are a male or female, your helmet size, height and weight, and anything unique about your nose bridge. Click on the 'Sunglass Sizing Help' Link on the 'Helpful Links' section on the right, and include your head size too.)
We will reply to your email with specific instructions, and send you a PayPal bill to cover postage required to send a new pair back to you.
INTERNATIONAL RETURNS are accepted within 14 days after delivery date. Product must be in original condition and packaging. Sunglasses must not have been worn. We will gladly refund back the full purchase amount minus the original shipping and handling fees. Customer is responsible for postage to ship product back to us. (If, on rare occasion, the sunglasses are defective, we will the return shipping fees you incurred for the return.)
To return a product, please obtain a "Return Authorization" from us by emailing us the following information:
1. Buyer User ID
2. Item #
3. Date of Purchase
4. Reason for Return (If the sunglass is too big or too small, we can recommend a style that fits you. Please include the following information: are you male or female, your helmet size, height and weight, and anything unique about your nose bridge. Click on the 'Sunglass Sizing Help' Link on the 'Helpful Links' section on the right, and include your head size too.)
We will reply to your email with specific instructions.
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