Feel free to contact us with any questions you may have by scrolling to the bottom of the page and using the "ask a question" link. Please include the eBay item number in all of your communications. We will respond to you as soon as we can. Our office is not staffed to answer emails evenings and weekends, and your patience is appreciated.
Payment: We accept PayPal only. Payment must be made within 5 days of purchase commitment. If payment is not received within five days, an unpaid item case will be filed with eBay in order to recover our listing fees.
Sales Tax: We are required to charge 6% sales tax for items sold to Iowa residents.
Shipping: We provide free shipping to the U.S. lower 48 states ONLY. We ship ONLY to the confirmed address provided with Payment. Before you pay, please check your PayPal address for accuracy.
For Alaska/Hawaii/other U.S. territories and international orders, buyer pays the additional shipping. Please email us through the "ask a question" link at the bottom of the page for shipping costs before bidding. All customs forms will be filled out accurately. International customers are responsible for all applicable import duties and fees.
Local Pickup: (Johnston, Iowa) Pickups are welcome. You may pay cash at that time. Please contact us to make arrangements.
Return Policy: You may return an item (other than an “as is” item) within 14 days of delivery for a full refund of the purchase price following our receipt of the returned item in the same condition it was in when sold. We will pay return shipping costs if the reason for the return is an error on our part. Otherwise, the buyer is responsible for shipping costs. Please contact us before returning an item.
"As Is" Items: Items marked "as is" may be items that we are unable to test to determine if they work, or they may be items that do not work and are offered for parts or repair, or have obvious damage. No returns on "as is" items.
If there is a problem with your order or your merchandise, contact us!! We are agreeable and want you to be happy with your purchase. It is unnecessary to leave negative or neutral feedback -- we will ALWAYS work with you to resolve an issue.
