RETURN POLICY
If you are unsatisfied with your purchase for any reason, you may return your item(s) to us within 14
days from the sale date for a refund. All electrical parts are non-refundable and non-returnable; no
exceptions. Please make sure any electrical parts are correct before purchasing. All refunds are
subject to a 20% re-stocking fee. Buyers are responsible for all shipping costs for returns.
Please contact us before making any returns so we can issue you a RMA number. Shipping costs
are non-refundable under any circumstances. Returned item(s) must be sent back in the same
condition it was sent by merchant and received by customer. We are not responsible if item gets lost
during shipping. It is out of our hands, and is considered the post office responsibility. Business days
are Monday to Friday from 10am-6pm PST, excluding US national holidays. Any orders placed and
paid during Sundays or any US National holidays are considered placed on the next following
business day.We will issue an exchange or full refund if the incorrect item was shipped or your
item is received defective or if for any reason that you are not satisfied with our product.
If we in any circumstances, have a wrong price on an item and or item number is on a back –order
and stock is insufficient we reserve the right to issue a full refund. We will gladly send out Return
Shipping label to your email if in the case of a defective part or an error on our part such as the
incorrect item was shipped to you, etc. Otherwise, we will not be held liable for return shipping cost.
Customer is responsible for all shipping cost. All return credits are processed within 10 days of
arrival, please allow up to 2 weeks from the date of return shipment for a credit to be processed.
SALES TAX
For shipments to California addresses, we are required by the State law to collect Sales Tax.
CUSTOMER SERVICE If you have any questions or comments, please email
Rpmautoparts209(at)gmail.com. Our knowledgeable customer service staff is available
Monday-Saturday 10am-6pm PST. Or contact us by privately messaging us through Ebay.
While we strive to insure that orders are filled correctly and parts are shipped undamaged, we
realize that this isn’t always the case and that the post office can be careless about the
packages. We reserve the right to cancel any orders that have been miss-priced / and or
quantity(s) of item(s) are on back order or stock is insufficient. Please contact us immediately
if you have any questions or problems with your orders.
AGREEMENT
By purchasing this auction/item(s) buy agrees to these additional terms and conditions above.