Merchandise items ship usually within 1 to 2 business days,
WE do not ship on Saturdays, Sundays or Holidays.
We ask that you allow up to 5 business days for delivery of your merchandise.
On all merchandise orders, we will send you a tracking number when the item ships.
If you have any questions please feel free to contact us
Sorry, we cannot ship to PO BOXES,APO, FPO, etc.
If you need an item shipped to AK, CAN, HI, PR Please let us know before you order
If for any reason you are not happy please let us know
The goal is to make our customers happy!
This item's are either shipped from our store in Illinois or being dropped shipped from the supplier
Our Return Policy
Congratulations on your purchase. Thank you for trusting us with your leather needs...we appreciate your business.
Should you decide to change your mind about this purchase, we want to make sure you are aware of our policies regarding
returned merchandise.
As
a general rule, merchandise in like new condition may be returned for a
full refund within 14 days from the date shipment was made..
If you receive a damaged item that was damaged from shipping, contact the shipping carrier immediately.
If you notice that the box is damaged,
have the delivery driver stay there and open the package to check for damage,
so he/she can make a note of it on their delivery confirmation.
Save all of the packaging for proof that it was damaged during shipping.
However, this policy is subject to the following conditions, clarifications, exceptions and fees.
Merchandise cannot be returned if worn.
Any merchandise that shows evidence of wear (i.e. scratches, torn, marks, missing tags or damage of any kind)
cannot be returned.
To receive a refund, packaging must be returned in like new condition with the merchandise.
If anything is missing at the time of the return,
We will not refund your order.
There will be a 15% restocking charge,
Because items are shipped for free, a nominal shipping fee (usually $15.95) will be subtracted from the purchase price.
If you are having custom work done there will be a 30% restocking Charge
We will not pay for you back for shipping charges
If a mistake was done on our part you will be refunded all money back,
If you wish to do a size exchange all tags must be attached brand new unworn just as received.
You have 7 days from receipt of delivery to email us from this listing to let us know,
We will then email you proper return address & size exchange instructions you must follow.
Customer is to pay to return with prior approval & we ask that you
sent us $13.95 to cover exchange shipping
costs
We ask that you please contact us first when you are returning any item so we can give you an R-M-A Number
If you return an item to us without a R-M-A Number we will refuse the package
If shipping merchandise back to us at
Victory Leathers
104 S, Northwest Hwy
Palatine IL 60074
Also sing up on our website for monthly SPECIALS